Family-Owned Stationery Shop Celebrates 55 Years Milestone
CzipLee’s journey inspires many family businesses and serves as a reminder that anything is possible with hard work and determination.
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CzipLee, a family-owned stationery retailer, celebrated its 55th anniversary and shared the key to maintaining its family business.
Founded in 1968 as a humble sundry store in Kajang, Selangor, CzipLee has since expanded to a four-storey shop lot spanning over 10,000 square feet.
Run by the Chen family, the homegrown business has also managed to retain its speciality services sustainably.
CzipLee offers patrons books and stationeries, fine stationeries, art supplies, printing services, and lifestyle products.
Today, patrons can browse through CzipLee’s combined inventory of more than 70,000 curated products at any of their Klang Valley and Johor stores.
Adapting And Coping With Life’s Challenges
Despite the successes achieved over the years, CzipLee has faced many challenges.
Multiple flooding incidents occurred at CzipLee in Kajang in 2011, resulting in repeated losses of business and stocks.
A blazing fire broke out at CzipLee Bangsar in 2016, resulting in the neighbourhood community and firefighters helping to extinguish the fire.
Fire breaks out in CzipLee, Bangsar https://t.co/V2wf3cwVEL pic.twitter.com/0Qv932OrsK
— Malaysian Insider (@tm_insider) February 13, 2016
The Covid-19 pandemic also caused a standstill for CzipLee’s in-store experiences from 2020 to 2022.
Pivoting To Concept Stores And Pop-Ups
However, CzipLee has overcome these challenges with its family-style service and community spirit.
They have adapted to the changing times by pivoting to concept stores and pop-ups and refining their focus towards online and social media platforms.
In celebration of its 55th anniversary, CzipLee plans to expand and bring back a new concept bookstore and host events and workshops.
They have also shared the key to maintaining their family business: perseverance, adaptability, and community spirit.
CzipLee’s journey inspires many family businesses and serves as a reminder that anything is possible with hard work and determination.
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