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From Barber Shops To Laundries: KPDNHEP Comes Out With SOPs For Businesses Under Phase 2 Of PPN

From Barber Shops To Laundries: KPDNHEP Comes Out With SOPs For Businesses Under Phase 2 Of PPN

It will affect businesses operating in Phase 2 areas.

Hakim Hassan

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For your convenience, TRP took the liberty of translating the latest Phase 2 standard operating procedures (SOP) for the National Recovery Program (PPN) released by the The Ministry of Domestic Trade and Consumer Affairs (KPDNHEP) on 15 September.

TLDR: The Ministry of Domestic Trade and Consumer Affairs has released the SOPs for business that are allowed to operate during PPN Phase 2.


Shopping Complex, Supermarkets, Hypermarkets

Credit: Malay Mail

Operating Hours: 6:00 am – 10:00 pm

Distribution Centres are subject to normal operating hours.

Customer Attendance Hours: 6:00 am – 10:00 pm

Employee Capacity: 100% for Office Management, Operations & Support.

Prohibited Activities

  • Shopping complexes INCLUDING supermarkets, hypermarkets and department stores AND all necessary services and facilities to businesses/complete vaccination recipients as listed in the National Rehabilitation Plan (SOP Phase 2).
  • Only necessary services are listed in the relevant PKPD SOP only allowed to operate.

ACTIVITIES AND PROTOCOLS

Premise cleanliness

  • The process of disinfection and cleaning is carried out after business operations
  • The process of disinfection and cleaning is carried out 3 times a day during the operation in public areas such as suraus, toilets, stores, offices and counters; and
  • Ensure good VENTILATION SYSTEMS in the premises based on the guidelines for ventilation and indoor air quality issued by the Department of Occupational Safety and Health (DOSH).

Customer Management

Assign at least one employee of a shopping complex and a hypermarket to:

  • Controlling the entry and exit of customers to the business complex/premise
  • Ensure the attendance of employees and customers is recorded
  • Physical distancing of 1 meter while in the premise
  • Limit the number of customers at one time according to the size of the business premises with the designation of one (1) person for every four (4) square meters of retail floor space
  • Implementing Public Awareness Programs

Health Screening and MySejahtera Application

  • The use of the MySejahtera application for attendance records is mandatory in the area of ​​wide internet access. Exceptions are given for areas that do not have internet access, especially in rural and rural areas.
  • Only customers with ‘Low Risk’ status including “Casual Contact Low Risk” in MySejahtera are allowed to enter their respective complexes or premises.
  • Make a body temperature filter. Individuals with temperatures above 37.5°C are not allowed to enter the premises. Body temperature is taken only once at the entrance of the complex/common building
  • Stand alone business premises outside the complex/ common use building need to take body temperature.

Using hand sanitisers

  • Hand sanitiser are to be provided at entrances and public locations (where appropriate) and its use is needed.
  • Coordinate and monitor that all rules are followed by employees and customers.

Monitoring and Compliance

  • Coordinate and monitor that all rules are followed by employees and customers
  • Raise awareness on the cleanliness of the premises and employees

Hotspots Identification for Dynamic Engagement (HIDE) System

Premises listed under the HIDE system must take intervention action, namely implementing premise sanitation, improve control and monitoring of customer compliance and implement premise closure if directed by the District Health Officer after the risk assessment is conducted

Social distancing

Ensure social distancing of 1 meter at all times

Contactless Transactions

It is recommended to make payments electronically

Departmental Stores

Credit: Malay Mail

Operating Hours: 6:00 am – 10:00 pm

Distribution Centres are subject to normal operating hours.

Customer Attendance Hours: 6:00 am – 10:00 pm

Employee Capacity: 100% for Office Management, Operations & Support.

Prohibited Activities

  • Shopping complexes INCLUDING supermarkets, hypermarkets and department stores AND all necessary services and facilities to businesses/complete vaccination recipients as listed in the National Rehabilitation Plan (SOP Phase 2)
  • Only necessary services are listed in the relevant PKPD SOP only allowed to operate

ACTIVITIES AND PROTOCOLS

Premise cleanliness

  • The process of disinfection and cleaning is carried out after the operation
  • The process of disinfection and cleaning is carried out 3 times a day during the operation, especially in public areas such as suraus, toilets, stores, offices and counters
  • Ensure good VENTILATION SYSTEMS in the premises based on the guidelines for aeration and indoor air quality issued by the Department of Occupational Safety and Health (DOSH)

Customer Management

Assign at least one employee of shopping complexes and hypermarkets to:

  • Control the entry and exit of customers to the business complex/premise
  • Ensure the attendance of employees and customers is recorded
  • Physical distancing of 1 meter while in the premise
  • Limit the number of customers at one time according to the size of the business premises with the designation of one (1) person for every four (4) square meters of retail floor space
  • Implementing Public Awareness Programs

Health Screening and MySejahtera Application

  • The use of the MySejahtera application for attendance records is mandatory in the area of ​​wide internet access. Exceptions are given for areas that do not have internet access, especially in rural areas.
  • Only customers with “Low Risk” status including “Casual Contact Low Risk” in MySejahtera are allowed to enter their respective complexes or premises
  • Provide body temperature screening. Individuals with temperatures above 37.5°C are not allowed to enter the premises. Body temperature is taken only once at the entrance of the complex/common building.
  • Stand alone business premises outside the complex/ common use building need to take body temperature scans

Using hand sanitisers

  • Hand sanitiser must provided at entrances and public locations (where appropriate) and it must be used.
  • Coordinate and monitor that all rules are followed by employees and customers

Monitoring and Compliance

  • Coordinate and monitor that all rules are followed by employees and customers.
  • Raise awareness on the cleanliness of the premises and employees.

Hotspots Identification for Dynamic Engagement (HIDE) System

Premises listed under the HIDE system must take intervention action, namely implementing premise sanitation, improve control and monitoring of customer compliance and implement premise closure if directed by the District Health Officer after the risk assessment is conducted.

Social distancing

Ensure physical distancing of 1 meter at all times.

Contactless Transactions

It is recommended to make payments electronically.

Pharmacies/Personal Care, Convenience Stores/Mini Marts; Grocery Stores

Credit: Malay Mail

Operating Hours: 6:00 am – 10:00 pm

Distribution Centres are subject to normal operating hours.

Customer Attendance Hours: 6:00 am – 10:00 pm

Employee Capacity: 100% for Office Management, Operations & Support.

Prohibited Activities

  • Only necessary services are listed in the relevant PKPD SOP only allowed to operate.

ACTIVITIES AND PROTOCOLS

Premise cleanliness

  • The process of disinfection and cleaning is carried out after the operation;
  • The process of disinfection and cleaning is carried out 3 times a day during the operation, especially in public areas such as suraus, toilets, stores, offices and counters; and
  • Ensure good VENTILATION SYSTEMS in the premises based on the guidelines for aeration and indoor air quality issued by the Department of Occupational Safety and Health (DOSH).

Customer Management

Assign at least one employee of premise to:

  • Controlling the entry and exit of customers to the business complex/premises
  • Ensure the attendance of employees and customers is recorded
  • Physical distancing of 1 meter while in the premise
  • Limit the number of customers at one time according to the size of the business premises with the designation of one (1) person for every four (4) square meters of retail floor space
  • Implementing Public Awareness Programs

Health Screening and MySejahtera Application

  • The use of the MySejahtera application for attendance records is mandatory in the area of ​​wide internet access. Exceptions are given for areas that do not have internet access, especially in rural and rural areas.
  • Only customers with “Low Risk” status including “Casual Contact Low Risk” in MySejahtera are allowed to enter their respective complexes or premises.
  • Use body temperature scanners. Individuals with temperatures above 37.5°C are not allowed to enter the premises. The body temperature is taken only once at the entrance of the ‘common use’ complex/ building.
  • Stand alone business premises outside the complex/ common use building need to take body temperature scans.

Using hand sanitisers

  • Hand sanitiser are to be provided at entrances and public locations (where appropriate) and its use is needed.
  • Coordinate and monitor that all rules are followed by employees and customers.

Monitoring and Compliance

  • Coordinate and monitor that all rules are followed by employees and customers.
  • Raise awareness on the cleanliness of the premises and employees.

Hotspots Identification for Dynamic Engagement (HIDE) System

Premises listed under the HIDE system must take intervention action, namely implementing premise sanitation, improve control and monitoring of customer compliance and implement premise closure if directed by the District Health Officer after the risk assessment is conducted.

Social distancing

Ensure physical distancing of 1 meter at all times.

Contactless Transactions

It is recommended to make payments electronically.

Pet care and pet food stores; Hardware stores; Prayer and funeral equipment stores; Book and stationery stores; Computer and telecommunications stores; Electrical and electronics stores

Credit: Malay Mail

Operating Hours: 6:00 am – 10:00 pm

Customer Attendance Hours: 6:00 am – 10:00 pm

Employee Capacity: 100% for Office Management, Operations & Support.

Prohibited activities

  • Please refer to the necessary services listed in the national rehabilitation plan (SOP Phase 2)
  • Only necessary services are listed in the relevant PKPD SOP only allowed to operate.

Premise cleanliness

  • Disinfection and cleaning processes are performed after operations
  • The process of disinfection and cleaning is carried out 3 times a day during the operation, especially in public areas such as suraus, toilets, stores, offices and counters; and
  • Ensure good VENTILATION SYSTEMS in the premises based on the guidelines for ventilation and indoor air quality issued by the Department Occupational Safety and Health (DOSH).

Customer Management

  • Control the entrance and exit of customers to the business complex/premises
  • Ensure the attendance of employees and customers is recorded
  • Physical distancing of 1 meter while on premises
  • Mandating to limit the number of customers at one time according to the size of the business premises
  • Implement a Public Awareness Program

Health Screening and MySejahtera Application

  • The use of the MySejahtera application for attendance records is mandatory in the area of ​​wide internet access. Exceptions are given for areas that do not have internet access, especially in rural and rural areas.
  • Only customers with “Low Risk” status including ‘Casual Contact Low Risk’ in MySejahtera are allowed to enter their respective complexes or premises.
  • Make a body temperature filter. Individuals with temperatures above 37.5°C are not allowed to enter the premises. Body temperature is taken only once at the entrance of the complex/ common building.
  • Stand alone business premises outside the complex/ common use building need to take body temperature.

Use of Hand Sanitizers

Hand sanitizer is provided at the entrance and its use is ensured before entering.

Wearing a face mask

Wearing face masks are required by employees and customers when dealing with each other.

Monitoring and Compliance

  • Coordinate and monitor that all rules are followed by employees and customers.
  • Raise awareness on the cleanliness of the premises and employees.

Hotspots Identification for Dynamic Engagement (HIDE) System

Premises listed under the HIDE system must take intervention action, ie implement premise sanitation, improve control and monitoring of customer compliance and implement premise closure if directed by the District Health Officer after the risk assessment is conducted.

Related Services

  • The activity of installation and repair of hardware products in the customer’s home is
    allowed provided the individual is fully vaccinated.
  • Other activities for animal care products/ animal feed are allowed with
    individual requirements for complete vaccination.

Social distancing

Ensure physical distancing of 1 meter at all times.

Contactless Transactions

It is recommended to make payments electronically.

Restaurants are included in the hotel; sports and recreation club houses; eateries; food stalls; serving vehicles; roadside hawkers; circulating hawkers; food court; hawker centers; roadside food stalls and kiosks

Credit: Malay Mail

Operating Hours: 6:00 am – 10:00 pm

Customer Attendance Hours: 6:00 am – 10:00 pm

Employee Capacity: 100% for Office Management, Operations & Support.

Prohibited activities

  • Only necessary services are listed in the relevant PKPD SOP only allowed to operate.

Premise space

The process of disinfection and cleaning is performed 3 times a day during the operation.

  • Ensure good VENTILATION SYSTEMS in the premises based on the guidelines for ventilation and indoor air quality issued by the Department of Occupational Safety and Health (DOSH).

Use of hand sanitizer

Hand sanitizer is provided at the entrance and its use is ensured before entering the premises sanitizer.

MySejahtera application

Requiring all employees, suppliers and customers to go through the attendance record process through the MySejahtera application for a wide internet access area. Exceptions are given for areas that do not have internet access, especially in rural and rural areas.

Physical distancing

  • Ensure control of customer entry and exit to the premises.
  • Ensure the attendance of employees and customers is recorded
  • Physical distancing of at least 1 meter while in the premises.
  • Limit the number of customers on the premises at one time according to the size of the business premises.
  • Business premises owners need to ensure table layout according to physical distancing.

Wearing a face mask

Employees and customers are required to wear face masks while in the premise

Dine-in (Full Vaccination)

Dine-in Dine-in activity with a capacity of 50% per table and physical distancing of at least 1 meter are only allowed for customers who have been fully vaccinated only.

Contactless Transactions

It is recommended to make payments electronically

Health Screening and Vaccination Declaration

  • Individuals with temperatures above 37.5 ° C are not allowed to enter the premise.
  • Body temperature is taken only once at the entrance of the complex/building.
  • Stand alone business premises outside the complex/ common use building need to take body temperature.
  • Only customers with “Low Risk” status including “Casual Contact Low Risk” in MySejahtera are allowed to enter the premises to dine in and take away.
  • The owner of the business premises must display the number of employees who have been fully vaccinated at the entrance of the premises.
  • Only customers who have received a complete vaccination and have a digital vaccination card / certificate (Digital Certificate) in the MySejahtera application are allowed to dine in.
  • Customers must show a complete digital vaccination card / certificate (Digital Certificate) on the MySejahtera application before being allowed to dine in.
  • The owner of the premises must provide employees to check the customer’s digital vaccination card / certificate (Digital Certificate) on the MySejahtera application when the customer enters the premises.
  • Individuals who have received a complete vaccine are allowed to bring children 17 years of age and under to dine-in at the premises in compliance with the terms of the general protocol.
  • The owner of the premises must display the notice of acceptance of the customer who has been completely vaccinated and asymptomatic only at the entrance of the premises.
  • Only employees who have received a full -dose and asymptomatic vaccine are allowed to work with the following vaccination rates:
    • a) 40%: Allowed to operate with a capacity of 60% of employees.
      b) 60%: Allowed to operate with a capacity of 80% of employees.
      c) 80%: Allowed to operate with 100% employee capacity

Hotspots Identification System for Dynamic Engagement (HIDE)

Premises listed under the HIDE system must take intervention action, namely implementing premise sanitation, improve control and monitoring of customer compliance and implement premise closure if directed by the District Health Officer after the risk assessment is conducted.

Ordering online

It is recommended to make reservations online for take away and dine-in.

Full service and self-service laundries

Self-Service Laundromats Allowed To Operate, Says Ismail Sabri | TRP
Credit: TRP

Operating Hours: 6:00 am – 10:00 pm

Customer Attendance Hours: 6:00 am – 10:00 pm

Employee Capacity: 80% for Office Management, Operations & Support.

Prohibited activities

  • Please refer to the necessary services listed in the national rehabilitation plan (SOP Phase 2)
  • Only necessary services are listed in the relevant PKPD SOP only allowed to operate.

Premise Operations

Self -service laundromats need to ensure employees are on the premises to control customer attendance.

Premise cleanliness

  • The process of disinfection and cleaning is performed 3 times a day during the operation.
  • Ensure good VENTILATION SYSTEMS on the premises based on indoor ventilation and air quality guidelines issued by the Department of Occupational Safety and Health (DOSH).

Use of Hand Sanitizers

Hand sanitizer is provided at the entrance and its use is ensured before entering the premises.

MySejahtera application

Requiring all employees, suppliers and customers to go through the attendance record process through the MySejahtera application for a wide internet access area. Exceptions are given for areas that do not have internet access, especially in rural and rural areas.

Physical Distancing

Assign at least one employee to:

  • Ensure control of customer entry and exit to the premises
  • Ensure the attendance of employees and customers is recorded
  • Physical distancing of 1 meter while on the premises
  • Mandating to limit the number of customers at one time according to the area of business premise

Wearing a face mask

Requiring employees and customers to wear face masks while on the premises.

Health Screening

  • Individuals with temperatures above 37.5°C are not allowed to enter the premises.
  • Take body temperature only once at the entrance of the complex/common building.
  • Stand alone business premises outside the complex/ common use building need to take body temperature.
  • Only customers with “Low Risk” status including “Casual Contact Low Risk” in MySejahtera are allowed to enter their respective premises.

System Hotspots Identification for Dynamic Engagement (HIDE)

Premises listed under the HIDE system must take intervention action, namely implementing premise sanitation, improve control and monitoring of customer compliance and implement premise closure if directed by the District Health Officer after the risk assessment is conducted.

Contactless Transactions

It is recommended to make payments electronically

Eyeglass and optical device shop (Optometry services need to refer to Health Sector SOP – PPN Phase 2)

Credit: Malay Mail

Operating Hours: 6:00 am – 10:00 pm

Customer Attendance Hours: 6:00 am – 10:00 pm

Employee Capacity: 80% for Office Management, Operations & Support.

Prohibited activities

  • Please refer to the necessary services listed in the national rehabilitation plan (SOP Phase 2)
  • Only necessary services are listed in the relevant PKPD SOP only allowed to operate.

Premise Responsibility

  • The process of disinfection and cleaning is performed 3 times a day during the business operation hours.
  • Ensure good VENTILATION SYSTEMS in the premises based on the guidelines for ventilation and indoor air quality issued by the Department of Occupational Safety and Health (DOSH).

Use of Hand Sanitizer

Hand sanitizer is provided at the entrance and its use is ensured before entering the premises.

Physical Distancing and MySejahtera

  • Ensure control of customer entry and exit to the premises;
  • Mandating all employees, suppliers and customers to go through the attendance record process through the MySejahtera application for a wide internet access area. Exceptions are given for areas that do not have internet access, especially in rural and remote areas;
  • Physical distancing of 1 meter while on premises;
  • Mandating to limit the number of customers at one time according to the size of the business premises.

Wearing a face mask

Employees and customers are required to wear face masks while on the premises.

Health Screening

  • Individuals with temperatures above 37.5 ° C are not allowed inside the premise.
  • Take body temperature only once at the entrance of the complex/common building.
  • Stand alone business premises outside the complex/ common use building need to take body temperature.
  • Only customers with “Low Risk” status including “Casual Contact Low Risk” in MySejahtera are allowed to enter their respective premises.

Hotspots Identification for Dynamic Engagement (HIDE) System

Premises listed under the HIDE system must take intervention action, ie implement premise sanitation, improve control and monitoring of customer compliance and implement premise closure if directed by the District Health Officer after the risk assessment is conducted.

Related Services

  • Only buying, selling, repairs are allowed
  • The use of testers is allowed with consulting services by consultants/employees.
  • Consultation with the Optometrist Officer should refer to the Health Sector SOP.

Contactless Transactions

It is recommended to make payments electronically.

Vehicle workshops, maintenance and spare parts

Credit: Malay Mail

Operating Hours: 6:00 am – 10:00 pm

Customer Attendance Hours: 6:00 am – 10:00 pm

Employee Capacity: 80% for Office Management, Operations & Support.

Prohibited activities

  • Please refer to the necessary services listed in the national rehabilitation plan (SOP Phase 2)
  • Only necessary services are listed in the relevant PKPD SOP only allowed to operate.

Premises cleanliness

  • The process of disinfection and cleaning is performed 3 times a day during the operation
  • Ensure good VENTILATION SYSTEMS in the premises based on ventilation guidelines and indoor air quality issued by the Department of Occupational Safety and Health (DOSH)

Use of Hand Sanitizer

Hand sanitizer is provided at the entrance and its use is ensured before entering the premises

MySejahtera application

Requiring all employees, suppliers and customers to go through the attendance record process through the MySejahtera application for a wide internet access area.
Exceptions are given for areas that do not have internet access, especially in rural and remote areas

Physical Distancing

  • Ensure control of customer entry and exit to the premises;
  • Ensure the attendance of employees and customers is recorded
  • Physical distancing of 1 meter while in the premises:
  • Ensuring to limit the number of customers at one time according to the size of the business premises

Wearing a face mask

Employees and customers are required to wear face masks while on the premises.

Health Screening

  • Individuals with temperatures above 37.5 ° C are not allowed to enter the premises.
  • Take body temperature only once at the entrance of the complex/ common building.
  • Stand alone business premises outside the complex/ common use building need to take body temperature.
  • Only customers with “Low Risk” status including “Casual Contact Low Risk” in MySejahtera are allowed to enter their respective premises.

Hotspots Identification for Dynamic Engagement (HIDE) System

Premises listed under the HIDE system must take intervention action, namely implementing premise sanitation, improve control and monitoring of customer compliance and implement premise closure if directed by the District Health Officer after the risk assessment is conducted.

Contactless Transactions

It is recommended to make payments electronically.

Vehicle wash and polishing services

Credit: Malay Mail

Operating Hours: 6:00 am – 10:00 pm

Customer Attendance Hours: 6:00 am – 10:00 pm

Employee Capacity: 80% for Office Management, Operations & Support.

Prohibited activities

  • Please refer to the necessary services listed in the national rehabilitation plan (SOP Phase 2)
  • Only necessary services are listed in the relevant PKPD SOP only allowed to operate.

Premise cleanliness

  • The process of disinfection and cleaning is performed 3 times a day during the operation.
  • Ensure good VENTILATION SYSTEMS in the premises based on ventilation guidelines and indoor air quality issued by the Department of Occupational Safety and Health (DOSH).

Use of Hand Sanitizer

Hand sanitizer is provided at the entrance and its use is ensured before entering the premises

MySejahtera application

Requiring all employees, suppliers and customers to go through the attendance record process through the MySejahtera application for a wide internet access area.
Exceptions are given for areas that do not have internet access, especially in rural and remote areas

Physical Distancing

  • Ensure control of customer entry and exit to the premises
  • Ensure the attendance of employees and customers is recorded
  • Physical distancing of 1 meter while in the premises
  • Ensuring to limit the number of customers at one time according to the size of the business premises

Wearing a face mask

Employees and customers are required to wear face masks while on the premises.

Health Screening

  • Individuals with temperatures above 37.5 ° C are not allowed to enter the premises.
  • Take body temperature only once at the entrance of the complex/common building
  • Stand alone business premises outside the complex/common use building need to take body temperature
  • Only customers with “Low Risk” status including “Casual Contact Low Risk” in MySejahtera are allowed to enter their respective premises.

Hotspots Identification for Dynamic Engagement (HIDE) System

Premises listed under the HIDE system must take intervention action, namely implementing premise sanitation, improve control and monitoring of customer compliance and implement premise closure if directed by the District Health Officer after the risk assessment is conducted.

Contactless Transactions

It is recommended to make payments electronically

Petrol Stations

Credit: Malay Mail

Operating Hours: 6:00 am – 10:00 pm / 24 hours (Highways)

Customer Attendance Hours: 6:00 am – 10:00 pm / 24 hours (Highways);

*The convenience store at the petrol station operates according to the operating hours of the petrol station

Employee Capacity: 80% for Office Management, Operations & Support.

Prohibited activities

  • Please refer to the necessary services listed in the national rehabilitation plan (SOP Phase 2)
  • Only necessary services are listed in the relevant PKPD SOP only allowed to operate.

Premise cleanliness

  • The process of disinfection and cleaning is performed 3 times a day during the operation.
  • Ensure good VENTILATION SYSTEMS in the premises based on ventilation guidelines and indoor air quality issued by the Department of Occupational Safety and Health (DOSH).

Use of Hand Sanitizers

Hand sanitizers are provided at the entrance of the premises, spaces with high potential for contact/ close contact such as shops, prayer rooms, toilets, car workshops, manual car wash/ any confined area and ensured that its used before entering the area

Physical Distancing

  • Ensure control of customer entry and exit to spaces/situations with high potential for contact/close contact
  • Ensure physical distancing of 1 meter while on the premises
  • Required to limit the number of customers at one time according to the size of the business premises and places with high potential for close contact/contact of customers such as suraus, toilets and kiosks.

Wearing a face mask

Requiring employees and customers to wear face masks while on the premises

Body Temperature Scan

Body temperature scans of employees and customers are required before entering the premises.

Contactless Transactions

It is recommended to make payments electronically.

Security Response

Companies need to establish a Covid-19 Addressing Response Committee for preparation and implementation of procedures to manage Covid-19 infection cases.

System Hotspots Identification for Dynamic Engagement (HIDE)

Premises listed under the HIDE system must take intervention action, namely implementing premise sanitation, improve control and monitoring of customer compliance and implement premise closure if directed by the District Health Officer after the risk assessment is conducted.

Use of MySejahtera Application and Registration Book

  • Petrol station operator owners are required to register and download the MySejahtera application
    for use by customers. The MySejahtera QR code must be easily scanable by the public and placed in shops, suraus, toilets, car workshops (if any), manual car washes (if any) or any place within the torsebut oil stoson area that could cause contact /validity of meeting contact.
  • Employees and customers need to scan the My Sejahtera Application or record the name and no. correct phone number in the registration book provided before entering the premises.
  • MySejahtera QR scanning is not required for the purpose of:
    • Purchase of Oil through the use of credit & debit cards/online applications at the pump
    • Pay through the window / pigeon hole
    • Fill the tire air
    • Use the car wash service automatically (unless paid in-store)

Clothing, fashion and accessory stores; Jewelry store; Home goods and kitchen equipment stores; Furniture store; Sports equipment store; Vehicle accessory stores; Vehicle distribution and sales center; Outdoor equipment store; Cosmetics, skin care and perfume stores; Photographic goods store/photography services; Second hand stores; Florists and nurseries; Handicraft and souvenir shops; Antique shops; Toy stores; Carpet stores; Creative content stores and creative industry equipment; Tobacco stores (including vape and electronic cigarettes)

Credit: Malay Mail

Operating Hours: 6:00 am – 10:00 pm

Distribution Centres are subject to normal operating hours.

Customer Attendance Hours: 6:00 am – 10:00 pm

Employee Capacity: 80% for Office Management, Operations & Support.

Prohibited activities

  • Please refer to the necessary services listed in the national rehabilitation plan (SOP Phase 2)
  • Only necessary services are listed in the relevant PKPD SOP only allowed to operate.

PERKS FOR FULLY VACCINATED INDIVIDUALS

Activities and protocol

Premise cleanliness

  • The process of disinfection and cleaning is carried out after the operation;
  • The process of disinfection and cleaning is carried out 3 times a day during the operation, especially in
    public areas such as suraus, toilets, stores, showrooms, offices and counters; and
  • Ensure good VENTILATION SYSTEMS in the premises based on the guidelines for ventilation and indoor air quality issued by the Department of Occupational Safety and Health (DOSH).

Customer Management

Assign at least one employee of a shopping complex and a hypermarket to:

  • Control the entrance and exit of customers to the business complex/premises;
  • Ensure the attendance of employees and customers is recorded;
  • Physical distancing of 1 meter while on the premises;
  • Mandating to limit the number of customers at one time according to the size of the business premises with
    designation of one (1) person for every four (4) square meters of retail floor space;
  • Provide disposable gloves for customers to use to select trading products
    for jewelry stores and clothing, fashion & accessories stores;
  • Customer time period in all retail premises is limited to a maximum of two (2) hours only; and
  • Implement a Public Awareness Program

Health Screening and MySejahtera

  • The use of the MySejahtera application for attendance records is mandatory in the area of ​​wide internet access. Exceptions are given for areas that do not have internet access, especially in rural and remote areas.
  • Only customers with ‘Low Risk’ status including “Casual Contact Low Risk” in MySejahtera are allowed to enter their respective complexes or premises.
  • Make a body temperature filter. Individuals with temperatures above 37.5 ° C are not allowed to enter
    premise. Body temperature is taken only once at the entrance of the complex/ common building.
  • Stand alone business premises outside the complex/ common use building need to take body temperature

Vaccination Declaration

  • Only customers who have received a complete vaccination and have a digital vaccination card / certificate (Digital Certificate) in the MySejahtera application are allowed to enter the premises.
  • The owner of the premises must provide employees to check the customer’s digital vaccination card / certificate (Digital Certificate) on the MySejahtera application when the customer enters the premises.
  • Customers must show the completed digital vaccination card/certificate (Digital Certificate) on the MySejahtera application before being allowed to enter the premises.
  • Individuals who have received a complete vaccination are allowed to bring children 17 years of age and under to the premises in compliance with general health protocols.

Use of Hand Sanitizer

Hand sanitizer is provided at entrances and public locations (where appropriate) and its use is ensured.

Wearing a face mask

Requiring the use of face masks by employees and customers when dealing with each other.

Monitoring and Compliance

  • Coordinate and monitor that all rules are followed by employees and customers.
  • Raise awareness on the cleanliness of the premises and employees.

Hotspots Identification for Dynamic Engagement (HIDE) System

Premises listed under the HIDE system must take intervention action, ie implement premise sanitation, improve control and monitoring of customer compliance and implement premise closure if directed by the District Health Officer after the risk assessment is conducted.

Physical Distancing

Ensure physical distancing of 1 meter at all times.

Related services

  • Use of fitting room is allowed.
  • Test drive is allowed.
  • The use of testers is allowed with consulting services by consultants / employees

Contactless Transactions

It is recommended to make payments electronically.

Basic barber services; Shaving beards / mustaches/beards; Hair makeup / hair treatment/hair wash; Manicure/Pedicure/nail packaging; Facial wash/facial treatment/facial massage; Eyelash/eyebrow/face makeup; Earwax; Head/shoulder/body massage; Body hair removal; Slimming/breast treatment/ovarian treatment

Credit: Malay Mail

Operating Hours: 6:00 am – 10:00 pm

Customer Attendance Hours: 6:00 am – 10:00 pm

Employee Capacity: 80% for Office Management, Operations & Support.

PERKS FOR FULLY VACCINATED INDIVIDUALS

Activities and Protocol

Preparation for all premise owners and employees

  • Registration of all Barber Shop, Hair Dresser and Center / Salon Services with the local authority. Only premises that are REGISTERED WITH PBT are allowed operate
  • The Premise Owner must brief all employees on the SOP.
  • The Premises Owner must prepare the premise, related equipment, hand santizer, face mask, glove, apron, infrared hand held thermometer, premise disinfection material, customer appointment planning plan, customer record plan (either manual or MySejahtera Apps).
  • Ensure employee attendance is recorded. The use of the MySejahtera application for attendance records is mandatory in the area of ​​wide internet access. Exceptions are given for areas that do not have internet access, especially in rural and rural areas.
  • Ensure good lighting, AND VENTILATION SYSTEMS in the premises based on the guidelines for ventilation and indoor air quality issued by the Department of Occupational Safety and Health (DOSH).

Employee Status Review

  • Ensure that every employee including barbers and related activities comply with any latest Government instructions for Covid-19 test requirements from time to time.
  • Every day, check the employee’s body temperature and screen for symptoms of cough, sore throat or shortness of breath for each employee. Employees with a red Risk Assessment in MySejahtera are not allowed to work on the premises.
  • Only workers who are free of fever or symptoms of COVID-19 are allowed to enter work.
  • Any employee or barber who falls into the category of Close Contact or PUI/PUS Covid-19, is not allowed to work.

Cleaning and disinfection of premises (before, during, after)

The cleaning and disinfection process is carried out 3 times a day (before, during and after) in public places that are frequently touched such as counters, door handles, chairs and waiting tables.

Customer acceptance process

  1. It is highly recommended to accept customers based on an appointment.
  2. Allow customers to walk-in only if there are no customers on the premises.
  3. Mandating to limit the number of customers at any one time according to the size of the business premises with the designation of one (1) person for every four (4) square meters of business floor space.

Customer screening during check-in

  1. The use of MySejahtera application for attendance records is mandatory in the area of ​​wide internet access. Exceptions are given for areas that do not have internet access, especially in villages and rural areas.
  2. Only customers with “Low Risk” status including “Casual Contact Low Risk” in MySejahtera are allowed to enter their respective complexes or premises.
  3. Make a body temperature filter. Individuals with temperatures above 37.5°C are not allowed to enter the premises. Body temperature is taken only once at the entrance of the complex/ common building.
  4. Stand alone business premises outside the complex/ common use building should take body temperature.
  5. Customers are required to wear a face mask.

The Practice of Physical Distancing

  • Practicing a distance of 1 meter while moving into the premise.
  • Practicing a distance of 1 meter while the customer waits for the turn of the barber.
  • The distance between one barber’s chair and another is at least 2 meters.

Responsible customers

  • Comply with all instructions i.e. physical distancing, wearing face masks and disposable aprons.
  • Always practice hand hygiene with hand sanitizer and practice cough etiquette.
  • Only get ready for haircuts and related activities after the barber/related activity worker has finished cleaning and disinfecting the related equipment.

Vaccination Declaration

  • Only customers who have received a complete vaccination and have a card/digital vaccination (Digital Certificate) in the MySejahtera application are allowed to enter the premises.
  • The owner of the premises must provide employees to check the customer’s digital vaccination card/certificate (Digital Certificate) on the MySejahtera application when the customer enters the premises.
  • Customers must show a completed digital vaccination card / certificate (Digital Certificate) on the MySejahtera application before being allowed to enter the premise.

Hairdressing procedures and related activities

  1. Employees of barbers and related activities must wear face shields and face masks at all times. The wearing of disposable gowns by barbershops and related activities is encouraged.
  2. Before and after the barber procedure and related activities, related equipment (such as scissors, razors and combs) should be disinfected.
  3. Employees of barbers and related activities must wear a set of gloves for each customer.
  4. Each customer must wear a disposable haircut apron/cape/cloth during the haircut and related activities.
  5. Do not use shared towels.
  6. The time period for the entire session does not exceed 1 HOUR per client.
  7. After service, barbers and related activities should clean hands with soap and water or hand sanitizer as well as use
    new glove.
  8. All disposable materials (gloves, aprons, gowns) should be disposed of in a covered trash can.

Related services

Sale of beauty and hair care products is allowed.

Haircut timing and procedures and related activities for at-risk age groups are as follows:

  • age 17 and under; and
  • age 60 and above.
    • Only 2 family members are allowed to go to the premises in a single visit.
    • Individuals aged 17 years and below are accompanied by a parent/ guardian who has received a complete vaccination to the premises in compliance with general health protocols.
    • The barber/related service worker must expedite the activity not exceeding 1 HOUR.

After-service payment arrangements

Cashless payments are encouraged

Hotspots Identification for Dynamic Engagement (HIDE) System

Collaborate in Covid-19 Disease Management

  1. Cooperate with MOH or authorized parties if there is a report of a Covid-19 case incident and contact tracking.
  2. Cooperate with MOH or authorized parties if any Covid-19 test requirements on relevant barbers/activity workers, if there is a need for a case investigation.


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