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Official CMCO SOP Effective 13 January 2021 (In English)

Official CMCO SOP Effective 13 January 2021 (In English)

This is an English translation of the official CMCO SOP published by the National Security Council.

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Areas Involved

  • Perak
  • Negeri Sembilan
  • Kedah
  • Pahang
  • Kelantan
  • Terengganu
  • Sarawak (Kuching, Sibu & Miri) – Please refer to CMCO SOP Sarawak


Effective 13 January 2021 (from 12.01 am) until 26 January 2021 (11.59 pm)


Activities allowed

  • Chain of economic and industrial activities.
  • Performing official government duties.
  • Seeking healthcare, situations of emergency and death.

Activities not allowed

  • List of Unauthorized Activities (HERE)
  • Movement of individuals out of CMCO areas/interstate travel except with the permission of PDRM & affairs/activities that are allowed
  • Movement of outside individuals into CMCO areas/interstate travel except for affairs/activities that are allowed

Fixed Instructions

  • Regulation 14 of the Federal Government Gazette Prevention and Control of Infectious Diseases (Measures Within Infected Local Areas) (Movement Control) Regulations 2021
  • Subject to rulings issued by MKN and MOH
  • Instructions, rules and SOPs under the Ministry / Department / Agency.
  • CMCO SOP for Sabah
  • Other instructions from time to time issued by the Health Director-General.

Movement Control

  • Movement within the CMCO area is allowed, while movement across states and EMCO areas is NOT ALLOWED except with the permission of PDRM.
  • Number of passengers within private vehicles are subject to vehicle capacity. However, high-risk individuals and children are not encouraged to go out into public, open and crowded areas.
  • Number of passengers within commercial vehicles for transporting goods and services, as well as economic/industrial chain of activities is subject to the registration licence of the vehicle.
  • Movement of private vehicles, Government departments or private companies for the purpose of going to and from the workplace or for official government business is dependent on the seating capacity of the vehicle.
  • Activities and services at all airports and ports are ALLOWED to operate.
  • Public transport services such as busses, express bus, LRT / MRT / ERL / Monorail, ferry, plane, taxi/e-hailing and other public transportation are ALLOWED to operate (operating hours subject to license terms) dependent on vehicle capacity.
  • Food delivery service is ALLOWED to operate from 6.00 am to 12.00 midnight throughout the CMCO period.
  • Cases of emergencies and accidents that require treatment at a nearby hospital / clinic are allowed to move according to vehicle capacity WITHOUT the need to obtain permission from PDRM.
  • Cases of medical appointments are ALLOWED to move according to vehicle capacity just by showing the letter or appointment card.
  • For cases of funeral management outside of CMCO areas, it is ALLOWED with permission obtained from PDRM. The number of passengers in a vehicle depends on the emergency situation.
  • Any individual from a CMCO area is ALLOWED to return to the area with the need to obtain permission from PDRM.
  • For movement that needs to go through CMCO areas to other areas is ALLOWED by obtaining permission from the nearest police station before making the trip. The number of passengers depends on the vehicle capacity.

Activities Within CMCO Areas

  • Business / economy / industry are ALLOWED to operate as prescribed by the Government.
  • Supermarkets, Shopping Malls and Retail Stores are ALLOWED to operate according to the SOP from 6.00 am to 12.00 midnight.
  • Restaurants, shops / food stalls, food trucks, roadside hawkers, circulating hawkers, food court / hawker center, roadside stalls / kiosks, grocery stores and convenience stores are ALLOWED to operate from 6.00 am to 12.00 midnight according to the Food Sector SOP.
  • Restaurants and eateries are ALLOWED to operate on a dine-in basis (WITH 1 METER DISTANCING BETWEEN CUSTOMERS according to table size), take away, delivery or drive-through in compliance with the Food Sector SOP (Business Premises , Non-Premises Hawkers, Building Markets and Retail / Retail Food & Beverage). Operation hours are allowed from 6.00am to 12.00 midnight (subject to license terms).Premise owners need to ensure a good ventilation system at their respective premises.
  • Daily market, wholesale market, farmers market, night market and Bazar Larut Malam (uptown, downtown and the like) operation hours are according to licence/permit until 12.00 midnight with SOP compliance and supervision by RELA / local government personnel.
  • Pumping operation hours at petrol stations are from 6.00 am to 12.00 midnight (except petrol station operations on the highway which are allowed to operate 24 hours).
  • Laundromat operations, optician shops, barbers, salons, spa and reflexology are ALLOWED from 6.00 am to 12.00 midnight.
  • Operations of other businesses for daily needs are ALLOWED from 6.00 am to 12.00 midnight (subject to license terms).

Medical / Health Services

  • Operation of clinics, Government hospitals, medical laboratories and all registered private health facilities or licensed under Act 586 are ALLOWED to operate as approved by the Health Ministry for such private facilities (operating 24 hours or according to operating license).
  • Pharmacies and drug stores operate from 8.00 am to 12.00 midnight.

Health Protocol

  • The owner of the premises ensures control of the entry and exit of customers to the premises with 1 meter physical distancing.
  • The owner of the premises ensures that customers check in on the premises using MySejahtera or by manually writing their name and phone number as well as scanning body temperatures. A body temperature of 37.5 degrees Celsius and above is NOT ALLOWED to enter the premises. The owner of the premises needs to ensure only customers with “Low Risk” status on MySejahtera are allowed to enter their respective premises.
  • Premise owners limit the number of customers on the premises with 1 metre physical distancing in a given time and display the maximum number of customers on the premises.
  • Employees, suppliers and customers are required to wear face masks properly according to MOH recommendations while on the premises.
  • It is mandatory to wear a face mask while in a crowded public area, except for the following activities and places:
    • Own residence and involving household members;
    • Private Paid Hotel / Accommodation Room and involves household members:
    • Private workspace alone
    • Indoor and outdoor sports & recreational activities
    • Private vehicles and involve household members
    • Indoor / outdoor areas and public places without any other individuals
    • While eating and drinking in public.

Occupational Activities

  • Movement in / out of CMCO areas is NOT ALLOWED. Only employees with valid worker’s pass OR permission letters from employers are ALLOWED for the purpose of work and carrying out tasks.
  • Movement into EMCO areas is NOT ALLOWED.
  • Occupational activities based on Public Service Department Circular / Directive for civil servants and private sector employees.
  • Employee capacity should be limited by the employer to the amount that needs to be physically present only at the workplace to perform tasks. Meanwhile, other employees can work
  • from home (WFH) or in turns.
  • Vehicles carrying employees including private vehicles is ALLOWED to operate with SOP compliance.

Sports and Recreational Activities

  • Sports and recreational activities without physical contact (indoor and outdoor) and conducted individually not exceeding 10 people such as walking, jogging, cycling, gymnastics, hiking, fishing and others in the CMCO area only are ALLOWED with compliance to the Sports & Recreation SOP.
  • Existing centralized training programs implemented by the National Sports Council and The Sports Council of the States can be continued on a “Quarantine Based Approach” as implemented at the MSN Bukit Jalil and Keramat Complex, Malaysia Badminton Academy, Bukit Kiara, Paralympic Sports Center of Excellence, Kg. Pandan, Sunway Megalanes and Velodrome, Nilai.
  • Permission to operate and use sports facilities by the public is RESTRICTED to training activities that do not involve physical contact and limited to 10 people only.
  • Every sports operator and organiser needs to schedule the implementation of training if there are many participants by limiting the number of users to no more than 10 people at any one time.

Economic Sector Activities and Industry

  • Economic and industrial sector activities in CMCO areas are carried out as prescribed by the Government with compliance to the prescribed SOP.
  • All vehicles related to industry, business and manufacturing are ALLOWED to operate including across districts and states.

Fisheries, Plantation and Agriculture Sector Activities

Fisheries, plantation, agriculture, livestock and all related sectors of the food chain are ALLOWED to operate.

Religious Activities

  • Activities in mosques and suraus are ALLOWED with attendance limits set by the State Religious Authority.
  • Activities in non-Muslim places of worship are ALLOWED with attendance limits set by MKN / MOH / State Government and Ministry of Federal Territories for houses of worship in the Federal Territories.
  • Islamic wedding ceremony (akad nikah) is ALLOWED with the presence of a maximum limit of 30 people only based on the size of the space and the physical distancing or subject to the amount prescribed by the State Religious Authority.
  • Non-Muslim wedding ceremonies are ALLOWED with a maximum attendance of 30 people based on the area of ​​space and physical distancing in the National Registration Department / House of Worship / Non-Muslim Religious Associations.

Creative Industry

  • Recording activities for music, concerts, filming, talk shows and such is ALLOWED either for in-door recording (studio) or RESTRICTED for off-premises in CMCO areas with only a minimum number of crew and WITHOUT AUDIENCE and in compliance with the Creative Industry SOP.
  • Live event activities are allowed without spectators with the number of crew and staff set by Communications & Multimedia Ministry.
  • Busking activities indoors at a building, cafe, food court and location that is not totally open are ALLOWED.

Childcare Centre, Nursery and Kindergarten

  • Childcare centers, nurseries and kindergartens are allowed to operate with permission to operate by relevant Ministries / Agencies.
  • Parents / guardians who send children to childcare are allowed to use vehicles with the number of child passengers according to the capacity of the vehicle.


  • Schools, Public & Private Institutes of Higher Learning, Skills Training Institutes, tahfiz centers, private educational institutions in the category of private kindergartens, schools and centers (such as tuition centres, language centres, skills center, mind development center and guidance center) and other educational institutions are ALLOWED with compliance to the Guidelines set by the respective Ministry / Agency
  • Students who need to cross MCO, CMCO or RMCO areas are allowed except for EMCO areas with confirmation from the school / university / institution. Movement to / back to school / university / institution can be accompanied by a guardian.
  • Students and candidates in EMCO areas are allowed to go to school / university / institution to sit for examinations set by MOE and MOHE with confirmation from the school / university / institution.


  • Face-to-face meetings for official business / work held in offices, hotels and other institutions are permitted by complying with physical distancing, mandatory face masks and only 50% of meeting room capacity.
  • Meetings are encouraged to be held via video conference.

Tourism and Cultural Activities

The following activities are allowed to operate at 50% of the capacity of the premises in compliance with physical distancing, mandatory face mask and based on related CMCO SOPs:

  • Public tourist attractions such as zoos, farms, aquariums, edutainment centers, parks, recreation, extreme / adventure / nature parks and others
  • Premises of art, culture and heritage such as museums, libraries, art galleries, centers /cultural heritage art village, cultural performance stage and others
  • Outdoor Theme Park and Family Entertainment Center (except indoor playground)

Other tourism and cultural activities OTHER THAN the Negative List are subject to existing Tourism and Culture Sector SOPs in force.

Other Activities That Are Allowed

Other activities not included in the List of Unauthorized Activities (Negative List) is ALLOWED based on existing SOPs that have been set.

List of Activities that are NOT ALLOWED (Negative List)

Entertainment Activities

  • Activities at nightclubs or pubs
  • Activities at theme parks, indoor playgrounds and cinemas
  • Concert activities or live events with the presence of spectators

Seminars / Workshops / Training courses/ Conferences / Talks / Trade Fair

  • All Seminars / Workshops / Courses / Training / Conferences / Talks / Exhibitions
  • Trade and activities related to Incentives, Conventions and Exhibitions.
  • EXCEPTIONS. In-service training is POSSIBly IMPLEMENTED only in the area of ​​training institutions only.

Organizing Gatherings

  • Official and Informal Ceremonies of Government and Private, Social Events such as feasts, wedding ceremonies and engagements, receptions, aqiqah ceremonies, prayers of peace, tahlil, anniversary celebrations, birthday celebrations, reunions, retreats and other social events.
  • Participation of government and private officials for Official and Informal Ceremonies from
  • MCO, CMCO and EMCO areas to outside areas.

Sports and Recreation Activities

  • Picnic activities, swimming pool activities ,physical contact activities / combat sports, matches for team sports and tournament / competition organization activities.
  • Sports and recreational activities that involve large-scale involvement and difficult to ensure physical distancing.
  • Sports events and competitions in the presence of spectators, and sports events and competitions involving participants from abroad.

Tourism Activities

  • Tourism activities outside CMCO areas and at EMCO areas.
  • Overseas tourism activities by citizens and domestic tourism activities involving foreign tourists entering Malaysia except foreign tourists from countries as stated by the Minister.

Others Which Are Not Allowed

  • Any activity that may cause many people to be present in a place that makes it difficult for physical distancing and compliance with the instructions of the Health Director General.
  • Other matters decided by the Government from time-to-time.

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