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DBKL Gets Rid Of Parking Machines, Only Cashless Payments From Four Apps Accepted

DBKL Gets Rid Of Parking Machines, Only Cashless Payments From Four Apps Accepted

JomParking is unfortunately not on the list.

Kirat Kaur

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Kuala Lumpur City Council (DBKL) announced that payments via parking machines for street parking are no longer accepted from 1 October onwards.

In a statement, DBKL explains that the contract for the parking machines ended on 30 September – which means that payment via coins and physical Touch ‘n Go cards are no longer viable.

From now on, payments for all street parking can now only be done via four mobile application and e-wallets:

  • EZ Smart Park
  • Flexiparking
  • Wilayah Parking
  • M-Cash

DBKL says that there are currently works on integration planning with Boost and Touch ‘n Go eWallet, but silent on JomParking which was previously used for metered street parking spaces and city-owned parking lots regulated by DBKL.

Daily and monthly passes are also unfortunately unavailable for now as DBKL explains that this will only be available once the system upgrade is complete.

But with no specific timeline mentioned, the parking payment options for those in KL appear to be quite limited.

So it comes to no surprise that a lot of people were very, very unhappy with the news.

Comments on DBKL’s Facebook post lamented the absence of JomParking on the list, as the system had already been in use for three years and many had pre purchased credits in the app that are now essentially useless.

Some also criticized the suddenness of the announcement that informed the public of the change only 24 hours prior.

Several KL members of parliament (MPs) are now urging DBKL to grant a one-month grace period to users by halting summons on parked vehicles.

The MPs, through a joint statement, said that the new system would definitely require an adjustment period as users switch from the old method to the new one.

They also highlighted that the JomPay account balance issue affects roughly 330,000 users and urged the relevant parties to resolve it either by allowing transfer of balance to other e-wallets or return it to the user.

The joint statement was issued by Cheras MP Tan Kok Wai, Lembah Pantai MP Fahmi Fadzil, Segambut MP Hannah Yeoh, Setiawangsa MP Nik Nazmi Nik Ahmad, Bukit Bintang MP Fong Kui Lun, Seputeh MP Teresa Kok, Batu MP P. Prabakaran, Kepong MP Lim Lip Eng and Wangsa Maju MP Datin Dr Tan Yee Kew.


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