Maybank users reported problems logging in and couldn’t reach customer service.
Maybank M2U App services are now back up and users can carry out their bank transactions as usual.
#MBBAlert Dear Valued Customers,— Maybank (@MyMaybank) August 7, 2023
Kindly be informed that our M2U App services are now back up. You may perform your banking transaction as usual.
Previously, Maybank has encouraged its users to install the MAE app for better security while carrying out any bank-related transactions.
However, the new app still proved to be buggy with some issues.
Maybank users using the MAE app today (7 August) reported that they had problems logging in.
If they managed to log in, they have a shock of their lives because their bank balance showed zero.
Some netizens who experienced similar issues with their MAE app said they couldn’t reach Maybank customer service for the time being.
On Maybank’s website, the bank said there’s an issue with the Maybank2u system and advised users to carry out banking matters via the MAE app for the time being.
Users still report problems logging into the MAE app. For now, Maybank has not issued a statement about the matter.
Is anyone else having issues with MAE? I am not able to login. And i cant reach Maybank customer service. @MyMaybank— Dr Maryam Tahir (@DrMaryam7) August 7, 2023