Food delivery riders are said to be holding a 24-hour long strike demanding a fairer earning for the service they provided.
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While delivery riders planned for a 24-hour strike beginning at midnight last night amid concern about the low fares that they received, the service remains available for consumers today.
New Straits Times reported that it was still possible to use the service of a major food delivery platform despite the warning on social media yesterday that consumer orders may arrive late – or be cancelled altogether – as there will be a lack of riders due to the purported strike.
The report state that an order was placed on the platform, ordering food from a restaurant situated 11.7km away.
It only took a minute before a rider was assigned to the order and the food arrived without any hiccups before 10am.
Yesterday, social media was abuzz with talks of a strike by food delivery riders who were unhappy with the low fares.
Food delivery services in the country may experience disruption tomorrow.— Elill (@Elill_E) August 4, 2022
🔴 Food delivery riders plan to launch a 24-hour nationwide strike from midnight today.#fooddeliveryblackout #NaikkanFare pic.twitter.com/Hw7fPBc0IA
The Star reported that the Malaysian P-Hailing Riders’ Association (Persatuan Penghantar P-Hailing Malaysia), the largest food delivery association in the country, also supported the planned strike.
“First of all, we would like to clarify that we are not the ones who initiated the protest. But we support this effort because we understand what the riders are going through,” the association vice-president Abdul Hakim Abdul Rani was quoted by the English daily.
Abdul Hakim explained that riders are paid a flat rate per delivery and are not compensated fairly for deliveries that may take a longer time to complete.
“The protest is a way of giving these companies some awareness about how the riders are feeling in their current situation as they cope with the rising cost of living. They feel that they are earning less despite performing more deliveries,” he added.
Meanwhile, E-haling service provider Grab Malaysia yesterday clarified that there was no reduction in base fares for their delivery services.
The company however admitted that a glitch in its system caused a discrepancy in rider’s earnings.
The issue had been rectified and Grab Malaysia said that it had clarified the matter in its official communication channel to our partners on July 21.
The company also apologised to its partners for the inconvenience it may have caused due to what happened.