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Woman Claims Government Doctor Was Rude When She Asked For MC, Twitter Peeps Say Time For SISPAA

Woman Claims Government Doctor Was Rude When She Asked For MC, Twitter Peeps Say Time For SISPAA

A woman fell ill and badly needed an MC but the doctor at the public clinic insisted she was acting up.

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A woman on Twitter recently complained about a doctor in a government clinic who allegedly belittled her when she badly needed a sick certificate (MC).

Adlina (@adlinakml) fell ill and needed an MC to rest at home. Her bosses also told her to rest first before going to the clinic.

She was initially excited to get cheap treatment but her experience soon turned her away from visiting public clinics.

Her experience immediately soured when the doctor attending to her was allegedly rude. When Adlina asked if she could get MC, the doctor allegedly asked why she didn’t come earlier and claimed Adlina was just acting up.

Adlina explained that she couldn’t get up because she was feeling really sick, so her bosses also told her to head to the clinic later. The doctor allegedly insisted that it was all an excuse.

Adlina couldn’t stand the doctor’s flippant attitude any longer and exclaimed “Oh my God!” loudly in the clinic, drawing the attention of the other two doctors.

After that, Adlina said the doctor spoke nicely to her and found out she worked until late as a barista. Only then the doctor said she understood and gave her the MC.

Adlina said the doctor should have issued the MC regardless of her working hours because she wasn’t fit for work in her condition.

She added that she usually goes to a private clinic but since she just started a full-time job in the middle of the year, her claims are limited and going to the government clinic was the best option.

Despite her poor experience, she said her only good experience with public healthcare was at Shah Alam Hospital. She praised the hospital staff and doctors although their system needed improvements.

Netizens advised her to report the rude doctor to the Public Complaints Management System (SISPAA) and not to let similar behaviours go off the hook.

Meanwhile, a commenter shared a similar experience when they went to a private clinic. They had a bad case of diarrhoea and only went to the clinic once it was all settled but the doctor yelled at her for asking for MC.

Someone who claimed to work in the Health Ministry (KKM) said these behaviours were normal because the doctors were treated as badly. They could allegedly only take MC if they have “collapsed.”

In addition, it was allegedly difficult to request MC from government clinics compared to private due to some legalities.

The incident showed that it’s important to advocate for ourselves although it would have been nice to be listened to from the start. Hopefully, more people can develop more empathy and understanding for others.


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