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Sarawak Restaurant Fined RM300 Over RM60 Soup Noodle

Sarawak Restaurant Fined RM300 Over RM60 Soup Noodle

The fine was imposed after a complaint made by a customer on social media.

Fernando Fong

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A restaurant in the Sarawak town of Sarikei was fined RM300 for overcharging for a bowl of patin fish soup noodle.

The fine was imposed by the Ministry of Domestic Trade and Consumer Affairs (KPDNHEP).

Sarikei KPDNHEP chief enforcement officer Mohamad Zawawi was quoted by Borneo Post saying that the matter came to their attention through social media.

Accordingly, a Facebook user by the name Kelly Siew had complain about the exorbitant price.

She claimed that the restaurant was selling 1 kg of ikan patin (shark catfish) at around RM190.

Siew also blamed herself for ordering the soup noodle dish without first asking the price.

Acting on the information, a team of KPDNHEP enforcement officers conducted an investigation against the restaurant.

During the investigation, the operator admitted to selling the noodle soup at an exorbitant price. In this particular case, the operator failed to display the price tag of the item or menu offered at the premises.

KPDNHEP chief enforcement officer Mohamad Zawawi on the investigation.

Mohamad Zawawi said the restaurant had committed an offence under the Price Control and Anti-Profiteering (Price Marking for Goods and Charges for Services) Order 2020.

The RM300 compound was issued under the Price Control and Anti-Profiteering Act 2011.

Information About The Total Price

There is no legislation clearly stating what the maximum or minimum price for each and every product or service should be.

Nevertheless, traders must display the price of products in accordance with KPDNHEP regulations, including any taxes and if there are extra charges.

They are expected to display the price in a manner that is clearly visible and understandable for all products.

At the same time, consumers are encouraged find out the price of goods before purchasing and likewise, before placing the food or drinks order.

This is so that it will not be a shock when the bill comes.

READ MORE: ‘Ikan Siakap’ Restaurateur To Be Taken To Court

The public can report on errant traders by lodging a report through any of the following:

  • e-Aduan Portal at e-aduan@kpdnhep.gov.my; 
  • Call Centre at 1800-886 800;
  • emailing e-aduan@kpdnhep.gov.my
  • calling any of their Enforcement Command Centres
  • visiting any KPDNHEP branch offices

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