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Official MKN SOP For Phase 1 Of NRP As Of 23 July (In English)

Official MKN SOP For Phase 1 Of NRP As Of 23 July (In English)

This is only applicable to Kedah, Selangor, Negeri Sembilan, Melaka, Johor, Kuala Lumpur, Putrajaya, and Labuan which are currently in Phase 1 of the NRP.

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After the government announced that the National Recovery Plan (NRP) will be implemented state by state instead of nationwide and that 5 states will go into Phase 2 on July 5, new SOPs were released.

Read More: Five States To Go Into Phase 2 on 5 July

For your convenience, TRP took the liberty of translating the latest Phase 1 standard operating procedures (SOP) released by the National Security Council (MKN) on 23 July, which come into effect on 5 July 2021.

TLDR: The new Phase 1 SOP is similar to rules and guidelines listed in the previous Phase 1 SOP released on 16 July,except for a few minor changes and additions.

The most notable changes are:

  • The ventilation and ventilation systems at a premises must comply with guidelines by DOSH.
  • Permissible attendance at the office increased to 40%.
  • Important interviews can be done face to face.
  • Individual leisure sports like cycling and skateboarding are now permissible.
  • Accounting services can now operate.

These and other changes are marked below in ‘orange‘.

Areas Involved

  • Kedah, Selangor, Negeri Sembilan, Melaka, Johor, W.P. Kuala Lumpur, W.P. Putrajaya, and W.P. Labuan.

**For areas enforced by RMCO, the RMCO SOP in those areas is in force until the end of the RMCO.


  • Effective 5 July 2021 (12.01 am)

Fixed Instructions

  • Regulation 16 PU(A) 293/2021.
  • Act 342.
  • Emergency Ordinance (Prevention and Infectious Disease Control) (Amended) 2021.
  • Subject to orders issued by the National Security council (MKN), the Health Ministry (KKM).
  • Instructions and rules provided by Local Authorities (PBT).
  • Subjected to reports made in the Hotspots Identification for Dynamic Engagement (HIDE) system and risk assessment by KKM.
  • Other orders/instructions issued by the Health Department Director from time to time.

ALLOWED activities

  • Permitted essential economic sectors.
  • Acquiring or purchasing essential supplies.
  • Getting healthcare or medical treatment.
  • Performing official government duties.

PROHIBITED activities

  • Inter-district and inter-state movement within NRP areas without permission from the Royal Malaysian Police (PDRM)
  • Movement and travel in and out of NRP areas without permission from PDRM.
  • Activities listed in the ‘Negative List’.

General Health Protocols

(Credit: Malay Mail)
  • Premise owners or licensees must ensure customers enter and exit a premise in a controlled manner and maintain physical distancing of at least 1-meter.
  • Premise owners or licensees must provide QR code for MySejahtera check-ins or a book for manual customer attendance record.
  • Hand sanitisers are provided at the entrance and must be used before entering the premises.
  • The use of the MySejahtera app is a must except in places with no internet access. The use of a manual attendance log is only allowed in areas with no internet access or any other reasonable reason (elderly people, or people who don’t have smartphones, etc).
  • Licensor and owner of the premises must make sure customers check-in to their location with the MySejahtera app or manually sign-in with their name and phone number if there is no internet coverage.
  • Store owners, staff, and visitors must check-in using the MySejahtera app or manually with their name and phone number written clearly (if there is no internet coverage), before entering the premises including public or private office buildings.
  • For shopping malls, supermarkets, or department stores, customers only need to undergo body temperature checks once at the entrance of the business complex, not at every store.
  • Those with a body temperature above 37.5°C are not allowed to enter the complex or premises.
  • Storeowners inside or outside a complex must ensure that only individuals with ‘Low-risk’ and ‘Casual Contact Low Risk’ status in their My Sejahtera app are allowed to enter the complex or each premises. 
  • children under 12-years-old are not allowed to be in public spaces except for emergencies, medical reasons, education, and exercise.
  • Licensor and owner of the premises must limit the number of customers/visitors on premises while taking into account the minimum 1-meter physical distancing rule.
  • Each store/premise must display the number of customers/visitors allowed into the premises at a single time.  Using a ‘take-a-number’ system is encouraged.
  • Check-in QR codes must be made available at all levels of the building.
  • Workers, suppliers, and customers must wear face masks properly according to Health Ministry (KKM) guidelines while on-premises.
  • Esure the VENTILATION AND THE VENTILATION SYSTEMS at the premises is in working order in accordance to the indoor ventilation and air quality guidelines put out by the Department Of Occupational Safety and Health.
  • It’s a must for EVERYONE to wear face masks, ESPECIALLY in public and crowded areas, except when during the following activities/places;
    • Hotel rooms or personally paid accommodation or with household/family members.
    • Solitary workspace.
    • Outdoor sports and recreational activities.
    • Personal vehicle and with members of the same household.
    • Indoor and outdoor public areas and places without the presence of other individuals.
    • While eating and drinking in public without any other individuals (other than in restaurants or food premises).

Movement & travel

(Credit: Shafwan Zaidon/Malay Mail)
  • Inter-district and inter-state travel (based on district boundaries specified by State Governments) are not allowed.
  • PDRM are responsible for implementing control over local areas of infection with help from the Malaysian Armed Forces (ATM), the Malaysian Civil Defence Force (APM) and the People’s Volunteer Corps (RELA). Entrances to NRP areas are closed and guarded by PDRM.
  • Only two (2) people from each household will be allowed out in order to obtain food, necessary supplies and medicine in areas within 10km of their residence.
  • Only a Maximum of three (3) people – including patients – are allowed out in order to acquire medical and healthcare services, Covid-19 test screenings or in the case of emergencies within a 10km radius from the residence OR the nearest place available if such services are not available in the area.
  • Only two (2) people – including the driver –  are allowed to travel in taxis and e-hailing rides. Passengers must be seated in the back seat.
  • The number of passengers allowed to travel in commercial vehicles and transportation involved in the economic supply chain (except worker transports like busses and vans) will depend on the vehicle registration license.
  • The number of passengers allowed in Department Vehicles or Official Government vehicles will depend on vehicle capacity.
  • All airports and seaports services and activities are allowed to operate for 24 hours a day.
  • Unloading activities involve non-essential goods in factories – factories are limited to delivery and receipt of goods or cargo in existing stockpiles for import and export purposes only with a limited number of employees. This can be done from 8 am to 8 pm on Mondays, Wednesdays, and Fridays.
  • The loading and unloading of essential goods are not limited by the rules (above) and can operate as normal.
  • Sea and land public transport services such as ferries, busses, express busses, LRT, MRT, ERL, Monorail, and others are allowed to operate at 50% vehicle capacity. (operational hours and frequency are to be determined by the Transport Ministry (MOT)).
  • Travel in cases of death, natural disasters, and other emergencies are allowed with prior permission from PDRM.
  • Travel for disaster or humanitarian aid/relief by non-governmental organizations (NGO) must obtain the permission of the State Disaster Management Committee (JPBN) or District Disaster Management Committee (JPBD) of the affected area. The aid must be channelled through the Disaster Operations Control Center (PKOB) in the area.
  • Travelling across district and state borders for Covid-19 vaccinations at Vaccination Centers (PPV) outside of your district/state of residence is allowed by presenting your appointment details provided on the MySejahtera application, website or text message (SMS).
  • Members of Parliament (MP) and Assemblymen (ADUN) are allowed to travel across district and state borders in order to visit their constituents without organizing a formal event.
  • Inter-state travel for long-distance married couples is not allowed.
  • Short-term business traveller under the One-Stop Center (OSC) initiative is allowed with prior permission from PDRM.


(Credit: Firos nv /Unsplash)

Public sector

  • Implement the Work From Home (WFH) policy fully, except for frontline services, security, defence, and enforcement.
  • Attendance at the office is only allowed for necessary services and cannot exceed 40% of manpower needed at any given time with PRIORITY given to tasks that cannot be done by WFH suah as: contractual payments, invoices, wages, payments, distribution of monthly assistance (periodically), maintenance, premise security, ICT and technical management for systems services and online meetings as well as preparing documents for the Cabinet of Ministers.
  • Government service counters are allowed to operate physically from 1 July 2021 involving:
    • Services that cannot be done online.
    • Counter staff capacity does not exceed 50%.
    • Customers may only be present through scheduled appointments.
  • Attendance to the office must be accompanied by formal documentation and a work pass.

Private sector

  • All service sectors that have been approved by associated Ministries or Agencies can operate within the PPN period – subject to associated Ministry’s approval letters issued starting 1 June. Employee movement is subjected to registrations, operation approval letter, work pass, or employer confirmation letter.
  • The capacity of employees in attendance (to the workplace) for the private service sector – including management and operations – is LIMITED to 60%.

Meetings, seminars, workshops & training

  • ALL meetings must be conducted online.

Seminars, workshops, courses, training, and talks

  • Seminars, talks, training, courses, and workshops are not allowed, except, ongoing in-service training programs – conducted via Camp Based Training at the training facilities.
  • Online seminars, talks, training courses and workshops are allowed.
  • Critical interviews that must be done is allowed via face-to-face and online.


Business & services

  • Restaurants, eateries, food stalls, food trucks, roadside hawkers, travelling hawkers, food courts, hawker centres, roadside food stalls or kiosks are allowed to operate between 6 am and 10 pm – onlyvia takeaway, drive-thru, or deliveries.
  • Dine-ins as well as park-and-dine (drive-ins) are not allowed.
  • Outdoor picnics are not allowed.
  • Grocery shops and convenience stores are allowed to operate between 8 am and 8 pm.
  • Daily necessities stores such as hardware stores, workshops, baby goods stores, and religious item stores are allowed to operate between 8 am to 8 pm.
  • Healthcare services such as clinics, hospitals, and medical laboratories can operate for up to 24-hours or according to operating permit license.
  • Petrol stations can operate from 6 am to 8 pm. Stations located on highways CAN operate for 24-hours.
  • Supermarkets, hypermarkets, and departmental stores are open from 8am to 8pm.
  • Pharmacies, personal care stores, convenience stores, and mini marts are allowed to operate from 8am to 8pm.
  • Veterinarian clinics and pet shops are allowed to operate from 8 am to 8 pm.Laundromats (including self-service) and optical stores are allowed to operate from 8 am to 8 pm. Self-service laundromats must have employees at premises to maintain SOP compliance.


  • Daily markets and public markets are allowed to operate from 6 am and 2 pm with permission from Local Authorities (PBT) with compliance to SOP and supervision from RELA or PBTs.
  • Regulated Fresh Markets (PST) are allowed to operate from 7 am to 12 pm.
  • Permanent Farmers’ Market (PTK), MyFarm Outlet (MFO), and Farmer Association Complex (PPK) CAN operate from 6 am to 4 pm.
  • Wholesale markets are allowed to operate from 12.01 am to 6 am and 11 am to 4 pm – subject to permission from PBT with compliance to SOP and supervision from RELA and PBTs.
  • Night markets, farmers markets, weekly markets and guest markets are not allowed to operate.

Agriculture, fisheries, farming and commodities


(Credit: Twitter)
  • All public and private Institutes of Higher Learning (IPT), Vocational Training Institutes, schools not managed by the Education Ministry (MOE), Islamic tahfiz facilities, and other educational facilities are CLOSED. IPTs under the management of the Higher Education Ministry (MOHE) are continued through online sessions.
  • All schools under MOE, private educational facilities that are categorized as schools, and education centres like tuition centres, language centres, practical skill centres, guidance centres, and other facilities registered under MOE will be closed.
  • Only students in international/expatriate schools that are participating in international examinations are allowed to be physically present and sit for examinations as scheduled by the international examination bodies.
  • Face-to-face teaching and learning (PdP) activities are not allowed except for IPT students ‘in need’.
  • International examinations, professional bodies, and research activities that require the use of laboratories at IPT facilities are allowed in accordance with standard operating procedures (SOP) provided by IPTs along with permission to travel/move by KPT or the IPT in question.
  • Students in boarding schools, universities or other institutions are ALLOWED to remain there and continue ‘hybrid’ learning.

Kindergartens, nurseries, daycares, and nursing centres

  • Local/international/expatriate, public or private kindergartens, tabika, taska, day care centres and child development centres for 4 to 6 year-olds are not permitted to operate, except, if both of the child’s parents are frontliners and work in essential services.
  • Residential care centres or rehabilitation centres for children, people with disabilities (OKU), seniors, women, and various other care centres are allowed to operate in accordance with the SOP determined by associated Ministries and Agencies.

Religious activities

(Credit: Malay Mail)
  • Muslim prayer activities at mosques and ‘suraus’ are limited to a maximum of 12 of the facility’s committee members (AJK). Other activities are not permitted.
  • ‘Akad Nikah’ or solemnization are allowed to take place at the State Religious Authority/Department offices – attendance will be determined by each respective state’s religious authority.
  • Muslim funeral processions are allowed according to regulations provided by State Religious Authority.
  • Attendance and activities at non-Muslim places of worship are LIMITED to a maximum of 12 AJK members. Other worshipers are not allowed.
  • Marriage registrations for non-Muslims at the National Registration Department (JPN), places of worship, and religious associations are allowed – attendance is subjected to regulations made by JPN.Funeral processions for non-Muslims are allowed with regulations set by the National Unity Ministry (KPN).

Sports & recreation

(Credit: Markus Spiske/Unsplash
  • Sports and recreational activities performed individually in open areas without physical contact is LIMITED to jogging, cycling, exercise, and individual sports that does not involve a sports or recreational facility and can played leisurely near the residence only in adherence to physical distancing guidelines of at least 2 to 3 meters and performed within own neighbourhoods from 7 am to 8 pm. Those individual activities mentioned are, for example, skateboarding, inline skating, and alike.
  • Centralized training programs including tournaments or quarantined closed matches conducted by the National Sports Council (MSN) will be conducted via Camp Based Learning.
  • Centralized quarantined training programs conducted by State Sports Councils will be conducted via Camp Based Learning.
  • Quarantine-based training program for teams in the Malaysian Football League (MFL) using the Camp Based Training model.Closed Malaysian Football League matches organised by the Malaysian Football League (MFL) using the Sports Bubble model without the presence of spectators or supporters.

Creative industry

(Credit: John Matychuk/Unsplash
  • Production and broadcasting of creative content via recordings or live broadcasts involving animation, film/drama/promotional/sitcom production and alike, dance/theatre/musicals/cultural performances are not allowed, except if conducted online or private live streams.
  • Recorded or live broadcasts of informational, news, forums, and talk shows (non-entertainment) are allowed.

Other activities


List of Essential Services Permitted To Operate

(Credit: Hunters Race/ Unsplash)
  • Food and beverages (including animal feed).
  • Health and medical care including dietary supplements, care products as well as veterinary clinics and services.
  • Water.
  • Energy.
  • Security (security and safety), defence, emergency, welfare, and humanitarian aid.
  • Solid waste management, public cleaning/sanitation and sewerage.
  • Transportation by land, water, or air.
  • Port, shipyard, and airport services and operations, including loading, cargo handling and piloting, and the storage or packing of commodities.
  • Communications including media, telecommunications, and internet, post and courier services as well as broadcasting (for the purposes of news and alike).
  • Banking, insurance, takaful, and capital markets (subjected to Financial Services SOP by Bank Negara Malaysia – manpower capacity limited to 60%).
  • Pawnshops and community credit facilities.
  • E-commerce and information technology.
  • Production, distillation, storage, supply, and distribution of fuels and lubricants.
  • Hotels and accommodation (only for the purpose of quarantine, segregation, employment for necessary services – not tourism).
  • Critical construction, maintenance and repair.
  • Forestry and wildlife services (limited to enforcement).
  • Legislation and the judiciary.
  • Lawyers and commissioners of oaths.
  • Accounting services.
  • Logistics limited to delivering necessary services.

List of Essential Services By Sector

Production (worker capacity 60%)

  • Aerospace (components and maintenance, repair and overhaul – MRO).
  • Food and beverages.
  • Packaging and printing materials related to food and health materials.
  • Personal care items and detergents.
  • Health care and medical products.
  • Personal care items, personal protective equipment (PPE) including rubber gloves and fire safety equipment.
  • Components for medical devices.
  • Electrical and electronics (crucial to the global economic chain).
  • Oil and gas including petrochemicals and petrochemical products.
  • Machinery and equipment related to health and food.
  • Textiles for PPE production.
  • Production, distillation, storage, supply and distribution of fuels and lubricants.

Agriculture, fisheries, farming & commodities (optimum worker capacity)

  • Agriculture, fisheries and farming (livestock) including its chain of activities/services.
  • Plantation and commodities including its chain of activities/services (palm oil, rubber, pepper, cocoa).


  • Critical maintenance and repair work.
  • Major public infrastructure construction works.
  • Building construction work that provides complete employee accommodation on the construction site or having workers stationed in Centralized Labour Quarters (CLQ).
  • Construction managed by G1, G2, G3, and G4 grade contractors.
  • Construction of government funded projects.

Trade & distribution

  • Shopping malls are effectively CLOSED, except for supermarkets, hypermarkets, and departmental stores INCLUDING all necessary services listed.
  • Supermarkets, hypermarkets.
  • Department stores. EXCEPT the clothing, decoration, cosmetic, and toys departments.
  • Pharmacies, personal care, variety stores, and mini marts. 
  • Restaurant.
  • Laundry (including self-service)
  • Pet care and pet food stores.
  • Optometry and optical goods store.
  • Hardware store. 
  • E-commerce (all product categories).
  • Wholesale and distribution (all categories of necessary service products).
  • Vehicle workshop, maintenance, and spare parts.
  • Other Specialty Retail Stores (gas stations).
  • Books and stationery shops.
  • Computer and telecommunication stores.


  • Any services, employment, industry, business set by the Government after consulting with the authorities that regulate such things.


Negative List – prohibited activities

(Credit: Anastasiia Chepinska/Unsplash)

Economic activities

  • Spas, reflexology centres, massage centres, wellness centres, beauty salons, barbers, as well as manicure and pedicure services.
  • Cybercafes and internet centres.
  • Driving school/centre, maritime, and aviation training centres.
  • Photography.
  • Casinos, horse race tracks, and lottery centres.
  • Alcohol breweries and liquor stores.

Social activities

  • Formal or informal, governments or public sector events.
  • Social events such as; festive celebrations, ‘kenduri’ or feasts, events, engagement parties, wedding receptions, Aqiqah, Tahlil, and ‘doa selamat’ events, anniversaries, birthdays, reunions, retreats, and other social gatherings.
  • Having guests or visitors at one’s residence, except, in cases of emergencies or for item deliveries.
  • Face-to-face seminars, workshops, courses, training, conferences, talks, exhibitions and meetings, incentives, conventions and exhibitions (MICE).

Tourism activities

  • Public tourist attractions such as; zoos, farms, aquariums, edutainment centres, extreme, adventure, nature parks, and others.
  • Art, cultural and heritage centres such as; museums, libraries, art galleries or cultural heritage villages, performance stages, and others.
  • Theme parks, family entertainment centres, indoor playgrounds and karaoke places.
  • Tourism activities across district or state boundaries.
  • International and domestic tourism activities by locals and domestic tourism activities involving foreigners entering Malaysia.

Sports & recreation activities

  • All team and contact sports and recreational activities.
  • All water sports and recreational activities.
  • Operation of ALL sports facilities and premises, EXCEPT public parks allowed by PBT and sports and recreation venues involving the National Sports Council (MSN), State Sports Councils (State MSN), and teams under the Malaysian Football League (MFL).
  • Group sports and recreational activities or involving physical contact.
  • Organizing local and international tournaments or competitions or matches EXCEPT indoor or indoor competitions / tournaments organized by the National Sports Council (MSN) and league matches of teams under the Malaysian Football League (MFL).
  • Sports and recreational activities conducted outside of or across PPN enforcement areas, EXCEPT with permission from PDRM.

Creative industry

  • Performances at hotel lounges.
  • Indoor or outdoor busking (except at PPVs).
  • Activities at nightclubs or pub.
  • Activities at the cinema.

Other prohibited activities

  • Any activities that involve mass gatherings, that can and may complicate/hinder physical distancing efforts as well any other activities, by order of the Health Department Director.
  • Other matters will be determined by the government from time to time.

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