Customers, traders, organizers and local authorities all have responsibilities under the new SOP.
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With the forthcoming fasting month of Ramadan and Hari Raya Aidilfitri, we took the liberty to translate the food and beverage (F&B) sector standard operating procedures (SOP) for Ramadan and Aidilfitri bazaars released by the National Security Council (MKN) on 29 March.
For more information, please refer to MKN’s official website, HERE.
- Ramadan bazaar.
- Aidilfitri bazaar.
Activities NOT ALLOWED
- RMCO areas – Regulation 17 PU(A) 98/2021, Prevention And Control Of Infectious Diseases (Measures Within Infected Local Areas) (Conditional Movement Control) Regulations 2021.
- CMCO areas – Regulation 18 PU(A) 97/2021, Prevention And Control Of Infectious Diseases (Measures Within Infected Local Areas) (Conditional Movement Control) Regulations 2021.
- Emergency (Prevention and Control of Infectious Diseases) (Amendment) Ordinance 2021.
- Licensors are required to educate (licensees) on personal health and hygiene and cleanliness of the premises.
- Licensees are required to follow rules.
- Compliance with by-laws (UUK) and related Acts for operational control and enforcement.
- Subject to the ruling issued by the National Security Council (MKN) and the Ministry of Health (KKM).
- Other instructions issued from time to time by the Health Director-General.
- 3 pm – 8 pm
- 10 am – 12 am
Customer Attendance Time
- According to operational hours
Activity and Protocol
Involving all traders (licensees and assistant/worker):
- Body temperature and symptoms check performed daily.
- Licensees and assistant/worker with a temperature of more than 37.5°C and showing symptoms such as sore throat, cough, sneezing, difficulty breathing are not allowed on duty.
Licensees and Assistant/Worker Dress Code
- Wear a “special pass” provided by the organizer.
- Face masks are mandatory.
- Encouraged to wear a face shield.
- Encouraged to wear disposable plastic gloves.
- Wearing disposable plastic aprons are mandatory (for Ramadan bazaar).
- Business activities are only to be done by takeaway.
- Ramadan bazaar – only food and beverages.
- Aidilfitri bazaar – only dry goods.
Cleaning and Sanitization
- Cleaning and sanitization must be done daily.
Visitor Entry Control
- Organizers must ensure customers maintain physical distancing of 1-meter when entering and exiting the premise.
- Marked queues allowing for 1-meter physical distancing
- It is mandatory for traders and organizers to appropriately wear face masks according to (KKM) instruction when in the bazaar.
- Hand sanitisers must be provided at the entrance and ensure that it is used before entering
- MySejahtera check-ins at the entrance and every stall. Traders are required to provide QR codes or logbooks for customer registration if there is no internet.
- Customers are required to check-in using MySejahtera or manually if there is no internet service.
- Customers are only required to undergo temperature checks at the entrance and not at each stall. Traders and Customers with temperatures of over 37.5°C are not allowed to enter the bazaar.
- The number of visitors is according to the ratio of 1 stall : 2 visitors at a time
Security, Traffic Control and Cleaning
- Control enforced by the Kuala Lumpur City Hall (DBKL), local authorities (PBT), the People’s Volunteer Corps (RELA) and organizers.
- Focused at the entrance/exit/perimeter.
- Provide a location plan/map showing layout information, signage, distance and direction.
- Determine the position of stalls/booths at business location.
- Ensure compliance control of traders and visitors.
- Ensure MKN SOP compliance.
- Determine the location of Ramadan/Aidilfitri bazaar.
- Continually monitor MKN SOP compliance and food health.
- Shut down related stall/bazaar if fail to comply with SOP.
Typing out trending topics and walking the fine line between deep and dumb.