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MKN’s Official “New Normal” CMCO SOP As Of 15 March (In English)

MKN’s Official “New Normal” CMCO SOP As Of 15 March (In English)

This latest SOP appears to be a general guideline for people in CMCO areas.

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For your convenience, we’ve been translating to English the standard operating procedures (SOPs) released by the National Security Council (MKN).

This translation is provided “As Is” so please refer to the original document in Bahasa Malaysia (linked at the bottom) where necessary.


  • Individuals and families in public places and facilities
  • Companies / Operators / Premises Owners
  • Organizers of Events / Ceremonies / Programs / Conferences / Meetings / Workshops / Talks / Courses
  • Small and Medium Traders

Unauthorized Activities

Fixed Instructions

Credit: Hari Anggara/Malay Mail

Activities And Protocols

  1. Physical Distancing
    • Implement physical distancing of at least 1 meter between individuals according to the size of an area / premises / building.
    • Do not touch others such as shaking hands.
    • Avoid being in crowds and crowded places.
    • Any form of public gathering should be managed by avoiding the 3C (Crowded Places, Confined Spaces and Close Conversation)
  2. Wearing of Face Masks
    • It is mandatory to wear a face mask when having symptoms such as cough, flu or sore throat.
    • It is compulsory to wear a face mask except for the following activities and places:
      • a. Own residence and involve household members;
      • b. Hotel rooms / accommodation pay alone and involve members of the household;
      • c. Solitary work space;
      • d. Indoor / outdoor sports & recreational activities;
      • e. Own vehicles and involve household members;
      • f. Indoor / outdoor public areas and places without other individuals; and
      • g. When eating and drinking in public places.
  3. Washing Hands
    • Wash your hands often with soap / water or hand sanitizer.
  4. Body Temperature Checks
    • Customers, visitors, attendees, premise owners, premise operators, traders, employees, etc. need to perform a body temperature check before entering the premises. Individuals with a body temperature above 37.5 degrees Celsius are not allowed to enter the premises.
    • Body temperature is taken only once at the entrance of the complex and not at every business premise under one complex.
  5. Sports, Leisure and Recreation, Religious, Social, Cultural, Education, Tourism, Economy, Transport and Agriculture Activities
    • Comply with the guidelines set by the relevant Ministries and Agencies.
  6. Buying and Selling Activities
    • Business Premises/ Hawkers Without Premises/ Development Markets / Markets Without Premises/ Retail / Food & Beverage Convenience
    • Services
    • Comply with the guidelines set by the relevant Ministries and Agencies
    • Online buying and selling transactions are encouraged.
  7. Health Advice
    • If you have a fever or have a cough, sore throat, flu or shortness of breath, seek treatment at a nearby hospital or clinic.
    • Children and the elderly are not encouraged to be in public places and facilities except for essential needs only.
    • Adopt 3W (Wash, Wear & Warn).
  8. Use of MySejahtera Application
    • Premise owners / premise operators / companies / traders must download and register in the MySejahtera application.
    • The use of the MySejahtera application is mandatory in areas of ​​widespread internet access. Exceptions are given for areas that do not have internet access, especially in rural and remote areas.
    • Licensees and premise owners ensure that customers check in at the premises using MySejahtera or manually write the name and phone number if there is no internet coverage.
    • Premise owners / premise operators / companies / traders must ensure that only customers with “Low Risk” status in MySejahtera are allowed to enter their respective complexes / premises.
  9. Travel Abroad
    • Follow relevant Government instructions and advice on travel abroad.

For more information, you can take a look at the official SOPs in Bahasa Malaysia, or check out the Prevention and Control of Infectious Diseases (Measures within Infected Local Areas) (Movement Control) Regulations 2021.

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