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Official CMCO SOP For States In Peninsular Malaysia As Of 21 November (In English)

Official CMCO SOP For States In Peninsular Malaysia As Of 21 November (In English)

This is an English translation of the official CMCO SOP published by the National Security Council.

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This SOP is outdated. Please refer to our website for the latest updates.

Areas Involved

States of W.P. Kuala Lumpur, W.P. Putrajaya, Selangor, Penang, Perak, Negeri Sembilan, Kelantan, Johor (Kota Tinggi & Mersing District) and Kedah (Kulim District)


Effective 21 November 2020 (from 12.01 am) until 6 December 2020 (11.59 pm)


Activities allowed
• Chain of economic and industrial activities.
• Performing Official Government Duties.
• Obtain healthcare, situations of emergency and death.

Activities not allowed
• List of Unauthorized Activities
• Movement of residents from CMCO areas / across districts and states except with the permission of PDRM & allowed business / activities.
• Movement of residents from outside CMCO / cross-district and state areas other than allowed business / activities.

Fixed Instructions
Act 342 (Prevention and Control of Infectious Diseases Act 1988)
• Subject to rulings issued by MKN and MOH.
• Instructions, rules and SOPs under the Ministry / Department / Agency.
• Other instructions from time to time issued by the Director General of Health.

Movement Control

  • PDRM is responsible for exercising control over local areas of infection with the help of Armed Forces (ATM), Civil Defence (APM) & Volunteer Corps (RELA).
  • ONLY THREE (3) people in private vehicles are ALLOWED to come out as representatives from one (1) household for the purpose of buying / obtaining food supplies (including eating at restaurants / shops eat / dine-in) / basic necessities and other necessities. High-risk individuals and children are not encouraged to go out into public, open and crowded areas.
  • Vehicles carrying essential goods and services as well as part of economic / industrial activity chains are ALLOWED to go in and out (of CMCO zones). The number of people allowed in these vehicles depends on the commercial license registration of the vehicles.
  • Movement of private vehicles, Government departments or private companies for the purpose of going to and from workplaces or to carry out official government affairs is dependent on the seating capacity of the vehicle.
  • Activities and services at all airports and ports are ALLOWED to operate.
  • For air travel through the airport, individuals need to obtain Royal Malaysian Police (PDRM) permission first.
  • Public transport services such as bus stops, express buses, LRT / MRT / ERL / Monorail and taxi / ehailing are ALLOWED to operate. Individuals who use public transport for the purpose of crossing borders of state / district other than to reach destinations for work must obtain PDRM permission.
  • Taxi / e-hailing services (maximum only two (2) passengers) and food deliveries are ALLOWED to operate from 6.00 am to 12.00 midnight during the CMCO period.
  • Cases of emergencies and accidents that require treatment at a nearby hospital / clinic are allowed to move according to the capacity of the vehicle WITHOUT the need to obtain permission from the PDRM.
  • Medical appointment cases are ALLOWED to move according to the capacity of the vehicle just by showing the letter or appointment card.
  • In the case of funeral management outside CMCO areas is ALLOWED with the need to obtain permission from PDRM. The number of passengers in a vehicle depends on the emergency situation.
  • Any individual from the CMCO area is ALLOWED to return to the area with the need to obtain permission from the PDRM.
  • Travelling through the CMCO area to other areas is ALLOWED by having to get permission from the nearest police station before making the trip.
  • The number of passengers depends on the capacity of the vehicle.
  • Travel to EMCO area is based on SOP of Enhanced Movement Control Order (EMCO).

Activities In CMCO Area

  • Business / economy / industry are ALLOWED to operate as prescribed by the Government.
  • Supermarkets, Shopping Malls and Retail Stores are ALLOWED to operate according to the SOP between 6.00 am to 10.00 pm.
  • Restaurants, shops / food stalls, food trucks, roadside hawkers, circulating hawkers, food court / hawker center, roadside stalls / kiosks, grocery stores and convenience stores are ALLOWED to operate between 6.00 am to 10.00 pm.
  • Restaurants and eateries are ALLOWED to operate on a dine-in basis (LIMITED 2 – 4 PERSONS TO A TABLE WITH 1 METER DISTANCING BETWEEN CUSTOMERS), take away, delivery or drive-through in compliance with the Food Sector SOP (Business Premises , Non-Premises Hawkers, Building Markets and Retail / Retail Food & Beverage).
  • Daily market operations are between 6.00 am to 2.00 pm only with SOP compliance and supervision by the authorities.
  • Wholesale market operations are between 12.00 am to 5.00 pm only with SOP compliance and supervision by the authorities.
  • Farmers market operation is between 6.00 am to 12.00 noon with SOP compliance and supervision of RELA / local government personnel.
  • Night market operations are between 4.00 pm to 10.00 pm with SOP compliance and supervision of RELA / local government personnel.
  • Pumping operation hours at petrol stations are between 6.00 am to 10.00 pm (except petrol station operations on the highway which are allowed to operate 24 hours).
  • Laundromat operations are ALLOWED from 6.00 am to 10.00 pm.
  • Other permitted business operations start from 6.00 am to 10.00 pm.

Medical / Health Services

  • Government and private clinics and hospitals are ALLOWED to operate 24 hours or according to time set by the Government.
  • Pharmacies and drug stores operate from 8.00 am to 11.00 pm.

Health Protocol

  • The owner of the premises ensures control of the entry and exit of customers to the premises with 1 meter physical distancing.
  • The owner of the premises ensures that customers check in on the premises using MySejahtera or by manually writing their name and phone number as well as scanning body temperatures. A body temperature of 37.5 degrees Celsius and above is NOT ALLOWED to enter the premises.
  • Premise owners limit the number of customers on the premises in a given time and display the maximum number of customers on the premises.
  • Employees, suppliers and customers are required to wear face masks properly according to MOH recommendations while on the premises.

Occupational Activities

  • Movement in / out across the CMCO area is NOT ALLOWED. Only employees who have valid authorization passes OR a letter of authorization from the employer as the applicant is ALLOWED for the purpose of working and carrying out duties.
  • Employers must comply with this order and assign employees to work from home EXCEPT employees in the category set by the PSD Circular / Directive for civil servants and Business Continuity Plan (BCP) (directly involved with company operations) for private sector employees.
  • Vehicles carrying employees including private vehicles are ALLOWED to operate with SOP compliance.

Sports and Recreational Activities

  • Only sports and recreational activities without physical contact (indoor and outdoor) and conducted individually not exceeding 10 people such as walking, jogging, cycling, self-paced gymnastics, hiking, fishing and others within the CMCO area are ALLOWED with compliance to the Sports & Recreation SOP.
  • Permission to operate and use sports facilities by the public is RESTRICTED to training activities that do not involve physical contact and a maximum of 10 people only. Every sports operator and organiser needs to schedule the implementation of training if there are many participants by limiting the number so as not to exceed 10 people at a time.
  • Existing centralized training programs implemented by the National Sports Council and The Sports Council of the States can be continued on a “Quarantine Based” basis Approach ”as implemented at the MSN Bukit Jalil and Keramat Complex, Academy Badminton Malaysia, Bukit Kiara, Paralympic Sports Center of Excellence, Kg. Pandan, Sunway Megalanes and Velodrome, Nilai.

Economic Sector Activities and Industry

  • Economic and industrial sector activities in CMCO areas are carried out as prescribed by the Government with compliance to the prescribed SOP.
  • All vehicles related to industry, business and manufacturing are ALLOWED to operate including across counties and states.

Fisheries, Plantation and Agriculture Sector Activities

Fisheries, plantation, agriculture, livestock and all related sectors
the food chain are ALLOWED to operate.

Religious Activities

  • Activities in mosques and suraus are ALLOWED with attendance limits set by the State Religious Authority.
  • Activities in non-Muslim places of worship are ALLOWED with attendance limits set by MKN / MOH / State Government and Ministry of Federal Territories for houses of worship in the Federal Territories.
  • Islamic wedding ceremony (marriage contract) is ALLOWED with the presence of a maximum limit of 30 people only based on the size of the space and the physical distancing in the Religious office or subject to the amount prescribed by the State Religious Authority.
  • Non-Muslim wedding ceremonies are ALLOWED with a maximum attendance of 30 people based on the area of ​​space and physical distancing in the National Registration Department / House of Worship / Non-Muslim Religious Associations.

Creative Industry

  • Recording activities for music, concerts, filming, talk shows and such is ALLOWED either for in-door recording (studio) or RESTRICTED for off-premises in CMCO areas with only a minimum number of crew and WITHOUT AUDIENCE and in compliance with the Creative Industry SOP.
  • Live event activities are allowed without spectators with the number of crew and staff set by Ministry of Communications and Multimedia.
  • Busking activities indoors are ALLOWED with a set performance time and number of spectators determined by the Ministry of Communications and Multimedia.

Child care center and Nursery

  • Childcare centers and nurseries are allowed to operate for childcare frontliners and parents / guardians working with permission to operate by Relevant Ministries / Agencies.
  • Parents / guardians who send children to childcare are allowed to use vehicles with the number of child passengers according to the capacity of the vehicle.

Other Activities That Are Allowed

Other activities not included in the List of Unauthorized Activities (Negative List) is ALLOWED based on existing SOPs that have been set.

List of Activities that are NOT ALLOWED (Negative List)

Entertainment Activities

• Activities at nightclubs or pubs, theme parks, indoor playgrounds and cinemas.
• Concert activities or live events with the presence of spectators.

Seminars / Workshops / Conferences / Exhibitions

  • All Seminars / Workshops / Courses / Training / Conferences / Talks / Exhibitions and activities related to Meetings, Incentives, Conventions and Exhibitions (MICE).
  • EXCEPTIONS. Ongoing in-service training CAN BE IMPLEMENTED only in the area of ​​training institutions only.


  • Face-to-face meetings of Government and private agencies involving the presence of representatives of external agencies and can be implemented by video conferencing.
    • Face-to-face meetings are ONLY ALLOWED involving expatriates and C suites with physical distancing and wearing of face masks.
    • Internal meetings are ALLOWED in accordance with the PSD Circular / Instructions and MITI guidelines.

Organizing Gatherings

  • Official and Informal Ceremonies of Government and Private, Social Councils such as feasts, wedding ceremonies and engagements, receptions, aqiqah ceremonies, prayers of peace, tahlil, anniversary celebrations, birthday celebrations, reunions, retreats and other social events.
  • Participation of government and private officials for Official and Informal Ceremonies from CMCO and EMCO areas venturing outside their area.


  • Public & Private Higher Education Institutes, Skills Training Institutes, tahfiz centers and schools are closed during the CMCO period.
  • Tuition classes, music classes, dance classes, arts, paid recital classes, paid language classes and and so on.
  • EXCEPTIONS. School students, Public & Private Higher Education Institutes who take tests or examinations with institutions abroad are ALLOWED to attend to sit for exams only and not for learning sessions.

Sports and Recreation Activities

  • Picnic activities, swimming activities, physical contact activities / combat sports, matches for team sports and tournament / competition organization activities.
  • Sports and recreational activities that involve large-scale involvement and difficult to ensure physical distancing.
  • Sports events and competitions in the presence of spectators, and sports events and competitions involving participants from abroad.

Tourism Activities

  • Tourism activities venturing outside the CMCO area and inside the CMCO area.
  • Overseas tourism activities by citizens and domestic tourism activities involving foreign tourists entering Malaysia except foreign tourists from countries as stated by the Minister.
  • EXCEPTIONS. Tourism activities in the green zone inside the CMCO and venturing to outside CMCO and RMCO Green Zones is ALLOWED and must comply with the SOP set by the Ministry of Tourism, Arts and Culture (MOTAC).

Others Which Are Not Allowed

  • Any activity that may cause many people to be present in a place that makes it difficult for physical distancing and compliance with the instructions of the Director General of Health.
  • Other matters decided by the Government from time-to-time.

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