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8,380 Calls Made To Covid-19 Helpline Tied To Mental Health Problems, Says Health D-G

8,380 Calls Made To Covid-19 Helpline Tied To Mental Health Problems, Says Health D-G

Hakim Hassan

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8,380 calls were recorded on the Covid-19 hotline with most calls are related to mental health issues, according to Ministry of Health Director-General Datuk Dr Noor Hisham Abdullah.

About 46.8% of these calls were linked to “emotional problems” such as stress, anxiety, and even anger while only 20% of the calls were linked to the coronavirus itself, mostly about the worry for the infection.

He said there are multiple factors that came into play such as stress, anxiety, and even anger, adding that they are caused by social factors such as financial problems, lack of income and misunderstanding among family members.

It was also reported that 6.9% were calls for help for basic needs; 6% were about domestic violence, 2.4% for psychiatric problems such as depression, while 0.2% were for child abuse.

The Covid-19 hotline is operated MOH doctors and staff who provide advice and counselling.

Those who want to know more about Covid-19 can contact the number below:

CPRC-01
Picture Credit: Hospital Putrajaya

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