The two Singaporean men were involved in a spat with a food delivery rider at a Johor petrol station on 16 June.
Johor police are working with the Singapore Police Force to track down two Singaporeans involved in an altercation with a food delivery rider at a petrol station in Sunway Iskandar.
Iskandar Puteri OCPD Assistant Commissioner Rahmat Ariffin said an investigation paper has been opened to investigate the incident which took place on 16 June under Section 506 of the Penal Code for criminal intimidation.
Based on investigations, a misunderstanding happened between the complainant and the two suspects as the suspects were unhappy with the complainant, who was taking a long time to fill up his motorcycle.
The police urge the public not to make any speculations about the case. Anyone with information regarding the case is advised to contact the police to help with the investigation.
What happened on 16 June?
0n 16 June, a food delivery rider in Johor Bahru confronted two Singaporean men at a petrol station.
The two men were filling up petrol, believed to be the petrol subsidized for Malaysians only, into a container.
One of the men also threatened to beat up the rider with a steering wheel lock from the car.
In the aftermath, the food delivery rider claimed his account was suspended due to a complaint.
Grab’s customer service allegedly told the rider that he used a screwdriver to fight back. The rider denied the allegations.
The rider lodged a police report regarding the incident but decided not to pursue the case any further. The case was then classified as “no further action” (NFA).
When netizens found out the rider was suspended, many threatened to uninstall the app.
This prompted Grab to apologise to the rider and provide an explanation for the temporary suspension.
Grab said public safety is a top priority for the platform. When they received a complaint from the public which related to public safety, they decided to temporarily suspend the rider’s account while they carry out an internal investigation.
Upon completing the investigation, Grab said they had reinstated the rider.
The company added that it appreciated the feedback and tough love from its partners and the Malaysian public.
They promise to continue to evaluate their processes to ensure the quality of service and safety for both users and partners.