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Puspakom Monopoly On Vehicle Inspections Ends In 2024, Encourage Competitiveness In Industry

Puspakom Monopoly On Vehicle Inspections Ends In 2024, Encourage Competitiveness In Industry

Transport Minister Anthony Loke said opening up the sector will promote a competitive vehicle inspection industry and reduce wait times for vehicles to be inspected.

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The Cabinet has announced that Puspakom will no longer be the sole provider of vehicle inspection services once its concession ends on 31 August 2024.

According to Malay Mail, Transport Minister Anthony Loke said the decision was made to promote a competitive vehicle inspection industry.

Opening up the sector will also help reduce the time the public spends waiting for their vehicles to be inspected.

Puspakom is Malaysia’s first and only comprehensive national vehicle inspection company that the government appointed in 1994 to undertake all mandatory private and commercial vehicle inspections.

To date, there are 56 Puspakom centres across the country.

Loke said while the Cabinet agrees to extend Puspakom’s concession for another 15 years from 1 September 2024, it has been asked to improve the quality and integrity of its inspections by expanding automation and the use of computers.

Other services to improve include:

  • its booking process and customer service
  • installing CCTV systems at all checkpoints for real-time monitoring
  • providing a human resource development training system for its staff
  • building new inspection centres, including flagship centres.

What are the criteria to provide vehicle inspection service?

The Transport Ministry and the Road Transport Department (JPJ) will now outline a scope of service, develop qualification requirements and operating rules, and determine inspection locations and guidelines for parties interested in providing motor vehicle inspection services.

Applications are expected to start by the first quarter of 2024.

Motor vehicle inspection service providers are required to meet all the same conditions and regulations that have been imposed on Puspakom.

This includes hiring qualified staff, using computerised inspection equipment approved and regulated by JPJ, and charging a fixed inspection fee.

However, they are also not allowed to offer vehicle repairs, modification services, or sell spare parts.

All sorts of criteria and equipment investment are required to be a service provider, but the government will not subsidise the inspection system.

We won’t spend money to build their system. The interested companies must fulfil the criteria set by the ministry and JPJ.

Transport Minister Anthony Loke

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