Those who bought Category 2 tickets felt scammed the most because they were so far away from the stage.
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Fans of Billie Eilish were excited when they found out the singer and her brother, FINNEAS, were drift karting at Blastacars at Sungei Wang Plaza a day before her concert in Stadium Bukit Jalil.
While fans had fun during the concert, they also voiced disappointment regarding the seating arrangement at the concert.
Those who bought Category 2 tickets that cost RM508 were disappointed to find that they were very far from the stage.
Some of them lamented that they could barely see Billie Eilish and joked that the concert organizer should have provided binoculars.
WEYH, scam WEYH pic.twitter.com/97gdLhpguI— カルサン (Karusa-n) 🏴 (@connerylazenby) August 18, 2022
People who paid RM500 for billie pic.twitter.com/9lpMauugNV— Asyraf HighTech (@exploreasyraf) August 18, 2022
There was also a tent covering the extended stage so fans could hardly spot the singer when she walked to that part of the stage.
Due to the poor view, a few of them said they felt cheated for spending so much money. A netizen Azfar @azfarheri said the concert experience was like watching a football match instead.
To make things worse, the sound system was allegedly bad and the audience could hardly hear what the singer said.
Yang tak puas hatinya dah lah jauh, dia letak khemah pengantin dekat situ buat apa? Bila Billie pergi dekat extended stage tu memang dah tak nampak apa lah pic.twitter.com/ECeBRLie5G— erra 🇲🇾🇵🇸 (@NadirraHakim) August 18, 2022
Sound system dia pulak dengar tak dengar je. Billie cakap apa pun aku tak dapat catch up. Aku ni dah la pekak, lagi bertambah pekak dok “hahhhh ?” dekat billie HAHAHAHA.— Azfar Heri 🇲🇾 (@Azfarheri) August 18, 2022
Was it down to poor management?
Aside from the poor seating arrangement, concertgoers also complained that it was poorly organised.
A few people also fainted while queueing under the hot sun to get into the stadium and an ambulance had to be called.
We’re queueing so many times just to check bags and tickets so many times in just the same row. It’s like the security already check, then we got checked again after we walked forwards. It’s like they don’t know what they were doing.Fara, a concertgoer
For future reference, some netizens were kind enough to provide sample pictures of other concerts that were organised well.
Netizens shared the different ways other concert organisers have arranged the seating and stage for music artists such as One Direction, Imagine Dragons and Kpop stars.
A netizen Wan Zul Effendi @wanzfnd compared the ticket price and the distance of the seats from the stage at Imagine Dragons that was held in Stadium Melawati, Shah Alam.
To rub salt into the wound, a netizen found a clip of Billie Eilish’s concert in Manila where the audience was much closer to the singer.
Imagine Dragon live in Malaysia 2018. Ticket RM300+. Stadium Malawati, Shah Alam. Lagi dekat view dia dari Ticket RM500 billie. Venue kena logik kalau nak buat konsert dekat malaysia ni. pic.twitter.com/Y49XhnUcPF— wanzuleffendi (@WANZFND) August 18, 2022
Nak guna stadium besar better utilize macam ni kaw kaw 👽👽 rujukan One Direction San Siro pic.twitter.com/Z6gU0GlTli— Nisrin’ (@AnisNisrinaa_) August 18, 2022
Tengok Manila punya, berbeza gila dengan MY wkwkwk https://t.co/9M8iI2buVp— vvvvvvvvvvv🌻vvvvvvvvvvv (@nnxhxzh) August 18, 2022
It was unfortunate that it was a less than ideal concert experience for many Malaysian fans.
Hopefully, lessons could be gained from this experience so improvements could be made for large-scale concerts in the future.