Now Reading
AirAsia Delayed Flight Last Minute, Family Forced To Make Baby Bed With Chairs And Pillows

AirAsia Delayed Flight Last Minute, Family Forced To Make Baby Bed With Chairs And Pillows

The family had to create a makeshift baby bed in the airport because there were no hotel rooms available.

Subscribe to our Telegram channel for the latest stories and updates.


Delayed flights are a nightmare for many travellers at the airport. Not only is there nothing much to do to bide the time, but there are also no comfortable places to rest or sleep.

A recent AirAsia passenger shared their ordeal on Twitter when their flight was delayed at the last minute with no hotel rooms available.

The family had a baby with them. Due to the long wait, they had no choice but to put two chairs together and pad it with soft items such as pillows to make a makeshift bed for the child.

A netizen lamented that AirAsia did not learn from their lesson and still treated passengers as an afterthought.

By right, the airline company should have strived to find accommodations for the passengers.

Someone else said the family could claim the travel insurance but another netizen said it doesn’t alleviate the family’s discomfort.

Others complained that AirAsia’s service quality has dropped a lot and pointed out that flights were cancelled easily.

A few said they wouldn’t fly with AirAsia again for these reasons.

Netizens recommended others to fly with other reliable airlines.

A netizen recommended others to check out Malaysia Airlines, stating that the fares could be cheaper than AirAsia sometimes.

Another person claimed that AirAsia doesn’t care about their customers since many people still have not received cash refunds for the cancelled flights.

Netizens still angry over un-refunded flights

It was apparent that netizens were still angry at AirAsia for not compensating their previously cancelled flights.

When the pandemic hit, AirAsia only ‘reimbursed’ their passengers via AirAsia credit instead of money.

Numerous tries to contact AirAsia were ignored or led to nowhere. According to The Star, AirAsia Group chief executive officer Tan Sri Tony Fernandes urged customers to accept the credit instead of claiming refunds for flights on 12 April 2020.

This was made worse when Tony showed off his new Tesla Y in 2021 and customers accused the businessman of flaunting his wealth when his staff were still not paid and customers did not get their cash refunds.

READ MORE: AirAsia’s Tony Fernandes Shows Off New Tesla Y, But Netizens Aren’t Celebrating With Him


Share your thoughts with us via TRP’s FacebookTwitter, and Instagram.

Get more stories like this to your inbox by signing up for our newsletter.

© 2024 The Rakyat Post. All Rights Reserved. Owned by 3rd Wave Media Sdn Bhd