RapidKL issued an apology for the actions of their cleaning crew and promised to do a better job at keeping their trains and buses hygienic.
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Malaysians were furiously concerned about the state of hygiene of Klang Valley’s LRT trains after footage leaked online of how one was supposedly “cleaned”.
In a 7-second clip, a couple of female janitors were seen carelessly wiping down the train’s handrails with a cloth.
Netizens were obviously unimpressed and worried by the duo’s lack of enthusiasm when sanitizing the train’s high-touch surfaces, considering how we’re still in the midst of a deadly pandemic.
Many had asked RapidKL, the LRT line’s main operators, about what was going on and wanted immediate action to be taken towards the cleaning crew.
Pls tell me this is fake! If it is true, the operators needs to terminate this contractor immediately! pic.twitter.com/W76YThLfqF— Dev 🏴🏴🏴 (@devprasad888) September 30, 2021
Some commenters even accused people of being entitled to place blame on the cleaners’ supposedly poor work ethic.
if your work doesn’t involve any cleaning, please shut the fuck up. what an asshole. https://t.co/orKgoNUPWO— 🐈⬛🏴 (@liyanayusof_) October 1, 2021
Lahai how entitled do you have to be to actually say this. Please bring your own wipes https://t.co/4RZafIsHKQ— angel baby ˚ ༘♡ ⋆｡˚*ੈ✩‧₊˚ (@symmzt) October 1, 2021
Others had reminded fellow commuters to try and avoid touching public surfaces and sanitize themselves as they go.
I never hold that thing though. I try to lean instead, or try to stabilise myself instead https://t.co/Qez8w7EVYy— HANNA (@hannaaaamir) October 1, 2021
In response, RapidKL issued an apology for the hasty and dissatisfactory manner that their trains were cleaned and said that they would reprimand the cleaning vendor responsible for the act.
The company promises to do a better job at keeping its fleet of public transportation, which includes both trains and buses, clean and hygienic.
They also provided a clip of how their vehicles are supposed to be cleaned by a proper team of commendable professionals.
RAPID KL WILL ENSURE STRICT COMPLIANCE OF COVID-19 PREVENTION MEASURES— AskRapidKL (@AskRapidKL) September 30, 2021
RAPID KL would like to apologise to all our passengers for the distress, anxiety and anger caused by a video that was circulating in social media yesterday. pic.twitter.com/XQ5N5JQVEM
Typing out trending topics and walking the fine line between deep and dumb.