Now Reading
A “Guiding Hand” Would’ve Made WFH Less Frightening For A Family-Owned Business During The MCO

A “Guiding Hand” Would’ve Made WFH Less Frightening For A Family-Owned Business During The MCO

Maxis Digital Workspace subscription plan offers all the solutions you need.

Akmal Hakim

Subscribe to our Telegram channel for the latest stories and updates.


“We were optimistic at first, but as weeks went by we had to face the harsh reality which is the new normal… it was scary,” said 29-year-old executive director Putri Sylfarezza, reliving her experience of managing a family-owned business during the start of the Covid-19 pandemic.

Like countless other businesses in Malaysia, Talasco Dagang Sdn Bhd (TDSB) was forced to limit its operations as the country hunkered down and endured the MCO period.

For over a year, a national workforce that involved millions of people interconnected across multiple industries were compelled to adapt to a new normal of little to no physical contact and continued days of remotely working from home (WFH).

Putri, who directly oversees a staff of 10 at TDSB, shared how difficult it was to instantly transition from business-as-usual to operating a digital workspace away from the office.

“The pandemic hit us hard. Everything we do is hands-on, it’s the nature of our business,” she told TRP, revealing how the logistics and manufacturing company fared during the course of a global economic crisis.

TDSB’s factory operations.
(Credit: TDSB)

Though thankful that the family enterprise managed to weather the worst of the storm, Putri shared that the entire experience of working outside the office gave her team little peace of mind.

“There were staff who took their office computer home. We relied heavily on phone calls and it can get frustrating when a person is out of reach,” she said, recalling her annoyance at how the tools her team had at their disposal wasn’t up to par with the requirements needed to run a business outside the typical workplace.

The young employer also acknowledged how difficult it was for some members of her staff to familiarize themselves with the myriad of digital work tools and applications that came to dominate everyday life during the pandemic.

“I wouldn’t say our staff are old-school even though about 80% of them are over the age of 40. It’s even hard for me to work remotely, without training. Having a guiding hand would have been great,” said the company director, feeling that navigating the new normal would’ve been easier if there was some help behind the rudder.

(Credit: Getty Images via Maxis)

Even after going through two separate MCO periods, Putri confessed that, in most ways, the company was unprepared if they were forced to continue working remotely.

“We do have on-site servers and systems but to work remotely on the cloud? We are just not there yet security-wise,” she explains saying that the company has a long way to go in adopting a digitally capable working environment.

Many would agree that having a functional digital workspace fits the demands of the modern business world, where slight problems and delays can cost major losses to efficiency, productivity, profits and customer satisfaction.

This is why Maxis’s Digital Workspace plan becomes the perfect solution to empower the modern workforce with the best tech and tools every SME needs, at a price that suits all.

Maxis’s Digital Workspace is the only subscription plan on the market that offers customers access to professional, business-grade laptops to serve as the best workstation for the on-the-go worker.

(Credit: Maxis)

Coming complete with built-in mobile internet connectivity and the latest edition of Microsoft Windows Pro, Maxis’s Digital Workspace range of laptops gives customers more options to choose from besides providing optimized devices for enhanced performance and security.

The Maxis Digital Workspace workstations also come stocked with all-inclusive features such as VMware Workspace ONE, Trend Micro Worry-Free Business Security Service, Microsoft 365 Business Basic with Teams, and as much as 1TB of storage on Microsoft’s OneDrive.

Easily forget about costly IT expenses and let the experts be the guiding hand in setting up the quintessential digital workspace.

Maxis’s easy monthly subscription plan promises peace of mind with end-to-end management that accommodates round-the-clock helpdesk assistance as well as on-site IT support wherever needed, all in a simple one-stop solution with zero upfront payment.

Plus, Maxis’s hardware warranty protection and easy technology refresh lets your digital workspace stay on the cutting-edge. Get hassle-free device upgrades every three years complete with easy onsite laptop migration services on each refresh, ensuring that your venture performs at its best.

Sign up now and let Maxis SME Help Squad assist you to claim up to RM5,000 from the SME Digitalisation Grant provided by the government together with the Maxis Digital Workspace plan.

(Credit: Maxis)

Head on over (HERE) for more information about the ideal digital workspace.


Share your thoughts with us on TRP’s FacebookTwitter, and Instagram.

View Comments (0)

Leave a Reply

Your email address will not be published.

6 − 2 =

© 2021 The Rakyat Post. All Rights Reserved. Owned by 3rd Wave Media Sdn Bhd