It’s the operators that are charging you, not Astro.
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Starting January 2021, if you pay your Astro bills at any retailer, convenience shops, kiosk and e-Wallets.
Based on the FAQs by the broadcast giant, this RM0.50 surcharge is not imposed by Astro but by appointed collection agencies of Razer Merchant Services (RMS) and MobilityOne.
Meanwhile, starting 16 January of next year, e-Pay agencies will charge the same amount for bill payments made at convenience stores, petrol stations, and selected e-Wallets.
Below is the list that will charge you RM0.50:
- other various smaller wallets.
- Touch n Go (TnG)
- Grab Pay
RMS (Razer/ MOL)
- 99 Speedmart
- Mobile Money
- Runcit Hero (telecommunication shops),
- Parcel Hub (courier shops),
- Kedai D’mart
- TM Point
- Pasaraya Sakan
- various sundry shops
- Petrol stations (Petronas, Shell, BHP, Caltex)
- Family Mart
- Econ Save
- My News
If you don’t want to pay that extra RM0.50, you can pay using their self-service methods such as Astro Quick Pay or via online banking but do note that if you pay at Astro’s customer service centre kiosk, you will still have to pay the surcharge.
CORRECTION: An earlier version of this article wrongly stated that 7 Eleven would impose the surcharge. We apologise for any confusion or inconvenience this may have caused.
Unkempt in both stories and appearance, Hakim loves tech but tech left him on read, previously he used to write about tall buildings and unoccupied spaces that he can't afford, and legend has it that he still can't afford it to this day