Pandamart is currently available at 25 locations around Malaysia.
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Grocery delivery services have become extremely popular recently, especially during periods under the movement control order.
It hasn’t yet been widely adopted, however, as many services may require pre-booking of a delivery slot, a minimum order, or have a higher price range.
Enter pandamart, a new service provided by foodpanda that was just launched publicly today.
Pandamart is an on-demand delivery service for groceries and essential products with a minimum order of just RM5 delivered to your house in as fast as 20 minutes. Additionally, free delivery is available in the first four months of the opening of a new pandamart while delivery charges will range from RM1 to RM2 thereafter.
Their inventory is sourced directly from suppliers, which allows them to offer items near wholesale price. Additionally, all fresh produce are replenished on a daily basis, so you won’t get veggies that are barely hanging on.
Unlike other grocery-delivery services which offers delivery to you from established grocery stores, pandamart operates through mini-warehouses called dark stores, which are not open to the public and only serve as the pick-up point for pandamart delivery riders.
Everything else in the process is online and automated, working similarly to their food delivery service.
Your grocery order will be sent to the closest pandamart, where it takes merely 2 minutes to pack an average order of around 4-5 items, or maximum 5 minutes for larger orders of 20 items or more. Then, delivery riders will pick up your order at the dark store and send it to you.
Since there’s no maximum order limit, you can literally get your whole month’s worth of groceries if you so wish, as the automated system will dispatch as many riders as is required to fulfill your order at no extra charge.
Ashutosh Gandhi, director of the pandamart Dark Store, notes that this service will be available 24/7 once CMCO restrictions are lifted. As of now, they are abiding by state regulations, so each state will have a slightly different operating time.
This really means that you can decide to buy the ingredients to bake a cake at 2am and pandamart will be there to cater to your needs. (Honestly, we don’t know if that would be productive to our sleeping schedules.)
While they do cover a very wide range of items (even beer and seafood is available), they focus more on basics and necessities, so specialty items like organic produce is not available.
Currently, the online convenience store delivers within 25 locations; Bangsar, Setapak, Subang, Ampang / Cheras, Bukit Tinggi, Bukit Jalil, Petaling Jaya, KLCC, Puchong, Balakong, Kajang, Setia Alam, Kota Damansara, Shah Alam, Ara Damansara, Selayang, Sungai Buloh, Cyberjaya, Bayan Lepas, Georgetown/Jelutong, Perai/Bukit Mertajam, Mount Austin, Universiti Teknologi Malaysia, Permas Jaya, and Mont Kiara.
They are looking to expand heavily and provide coverage to the whole of Malaysia by next year.
Anne is an advocate of sustainable living and the circular economy, and has managed to mum-nag the team into using reusable containers to tapau food. She is also a proud parent of 4 cats and 1 rabbit.