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The government is seriously considering to continue implementing Work From Home (WFH) as a “new normal” option for the civil service. This is part of an effort to boost the productivity of public servants in the context of the current and changing external factors.
While admitting that the matter would need a detailed study to ensure objectives are met, Chief Secretary to the Government Datuk Seri Mohd Zuki Ali said that the movement control order (MCO) has proved that the civil service can function effectively while working under WFH and flexible WFH models.
Starting with the directive for work from home on all civil servants, it later shifted to only specific cases. In both situations, impact on productivity was minimal, and the civil service continued to support the reopening of the economic and business sectors.Datuk Seri Mohd Zuki Ali via Malay Mail
He said that two objectives have been identified, mitigating risks in terms of contamination and spread of diseases, and managing employee performance by balancing work and family life and improving job satisfaction and productivity.
He added that points that needed to be looked into were digital technology support, information security, compatibility with specified service schemes, legal implications, and other related benefits such as leave and holidays.
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