The “temporary” systems disruption reportedly happening at Kuala Lumpur International Airports (KLIA and KLIA2) since Wednesday night is still going on.
The disruption has affected important airport systems such as the WiFi connection, Flight Information Display System (FIDS), check-in-counters and the Baggage Handling Systems (BHS), causing massive flight delays among other things.
[UPDATE] The airport system disruption at KL International Airport continues to affect all airlines’ check-in and boarding processes, as well as baggage sorting. As a result, Malaysia Airlines is forced to process all flight transactions manually.— Malaysia Airlines (@MAS) August 23, 2019
Due to the systems disruption in KLIA, flight check-in services in KL Sentral are temporarily unavailable until further notice. Please check for updates. https://t.co/QDedZ3uJlq— KLIA Ekspres (@KLIAekspres) August 22, 2019
Malaysia Airports released a statement at 6am today saying their team was still in the midst of stabilising the system.
The airport operator has taken several steps to mitigate the situation and are doing everything they can to minimise inconveniences faced by its customers.
While their tech teams try to fix the systems, the airport operator has urged travellers to check-in via mobile or web to minimise queuing time and to arrive at the airport 4 hours prior to their scheduled departure time.
As of 10pm last night (Aug 22), 68 flight delays have been reported.