LANGKAWI, Feb 9, 2016:
More than 200 passengers were stranded at the Langkawi International Airport after a Boeing 737 aircraft of Rayani Air developed technical problems today.
Flight RN180 scheduled to leave for the Kuala Lumpur International Airport 2 (klia2) at 11.10am was not allowed to depart due to the technical problems.
A Rayani Air Customer Service officer said the problems were still unidentified.
“I was made to understand that the engineering division is still waiting for the replacement parts to fix the aircraft,” said the officer, who declined to reveal his name.
He said the affected passengers were given a choice whether to use ferry and bus services provided by Rayani Air back to Kuala Lumpur or to have their air fares refunded.
The officer said another Rayani Air flight scheduled at 6.20pm had also been cancelled.
Meanwhile, Nor Azman Ali, one of the affected passengers, suggested that the airline should bring in a substitute aircraft for the stranded passengers.
Rayani Air, Malaysia’s first Syariah-compliant airline, took to the skies on Dec 20 last year.