KUALA LUMPUR, Jan 22, 2016:
Malaysian consumers are deemed to be ignorant and impatient when it comes to beauty products, said Muslim Consumer Association’s (PPIM) chief activist Datuk Nadzim Johan.
He said this when asked to comment on the many beauty products available in the market that could adversely affect consumers.
“Do not be obsessed, be educated consumers. Malaysian consumers are not only ignorant, but also impatient.
“It should be noted that there are no shortcuts in any matter, including beautification,” he told The Rakyat Post.
According to Nadzim, the association had received many complaints from consumers involving fake beauty products which caused inflammatory effects on the skin.
He said consumers would use the products due to the influence of friends including those who were making profits from it.
“For the sake of commissions, people force their friends to buy. Be a smart consumer, check first for approval by the Ministry of Health before using beauty products.
“Sometimes, a product looks good, but we do not know its contents.Sometimes there is a high chemical content, which can be toxic,” he added.
Meanwhile, Federation of the Malaysian Consumers Associations (Fomca) deputy chief Mohd Yusof Abdul Rahman said Fomca had received many complaints.
He said the complaints involved skin brightening and beautifying products which had the opposite effect.
“Beauty products are closely related to the sensitivity of the skin, hence we advise users to seek the advice of a specialist before using a product.
“Test first to see whether or not the skin is suitable for beauty products,” he told The Rakyat Post.
He also said consumers should be smart in buying cosmetic products by looking out for the Ministry of Health notification, to ensure the product’s safety.
“For cosmetic products, on the product packaging there must be a number indicating MAL **** NOT … The code is always there, it is very easy to check, just scrutinise the packaging of the product,” he explained.
According to statistics based on complaints on beauty products received by Fomca last year, a total of 42.3% of complaints, the highest, were against skin care products.
Another 30.9% were against gym services, 23.5% involved slimming products and 3.4%, hair care products.