KUALA LUMPUR, April 28, 2015:
A statement by Malaysia Airlines (MAS) today announced the closure of MH370’s Family Communication and Support Centre (FCSC) in Beijing and six other provinces in China yesterday and the steps the company had taken in light of this.
“Malaysia Airlines reiterates its commitment to assist the next-of-kin (NOKs) of MH370 passengers in the country.
“As has been communicated to the family members, MAS will continue to provide information and maintain communication with the NOKs via several platforms.
“We have established dedicated hotline numbers and email address for the NOKs to contact Malaysia Airlines for queries on general and compensation matters,” the statement read.
The airline also pledged that regular updates would also be available on the official website of MH370 via the URL http://www.mh370.gov.my
MAS said it would also continue to explore available avenues to reach out to the families.
The Beijing-bound international scheduled passenger flight MH370, with a total of 239 people (227 passengers and 12 crew) on board, departed the KL International Airport at 12.42am on March 8, 2014.
Less than 40 minutes after take-off, air traffic controllers lost radar contact with the aircraft after passing waypoint IGARI.