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KUALA LUMPUR, 15 May 2017:
Rapid Rail Sdn Bhd (Rapid Rail) will deploy shuttle buses during morning and evening peak hours to complement the KL Monorail Service starting today.
Chief executive officer Datuk Zohari Sulaiman said the shuttle buses would be deployed at intervals of between seven and 15 minutes at several busy stations between 7am and 9am, and between 5pm and 7pm.
He said the shuttle bus service would be available between KL Sentral Monorail station in front of NU Sentral and the Raja Chulan Monorail station.
“The shuttle bus is also available between the Chow Kit Monorail station and Bukit Bintang station in front of the Sungai Wang Plaza and between the Hang Tuah Monorail Station and Raja Chulan Monorail Station,” he said in a statement.
He said a nominal fare of RM1 would be charged, except at the Hang Tuah integrated station for passengers travelling from the Sri Petaling/Ampang Lines. The fare for these customers would be waived.
“In addition to the shuttle bus service, commuters could also opt for the Go KL free bus services, particularly the Go KL Blue Line between Chow Kit and Bukit Bintang and the Go KL Green Line between KLCC and Bukit Nanas.
“We will monitor our customers’ travel patterns and needs and will restructure the shuttle bus routes, as needed.”
He said the shuttle buses are being introduced as an additional travel option since the KL Monorail Line was operating with only two-car trains at eight minutes interval until further notice, following the grounding of the four-car trains last Friday.
“We have identified several safety-related concerns on the four-car trains and have demanded Scomi, the train manufacturer, to carry out all safety-critical improvement works and re-certify the rail worthiness of the four-car trains.
“This is to ensure the trains are fit for operations and public safety is not compromised.”
In the meantime, Zohari said more manpower, including auxiliary police and station operations staff, would be deployed at the monorail stations for better crowd control and to assist customers.
He said station announcements would be made regularly to update customers on the service status.
“Regular customers can also follow or directly message us on Facebook @myrapid and Twitter @AskRapidKL or @MyRapidKL for updates on the service status.”