Close Share

PUBLISHED: Dec 20, 2015 10:00am

Go-KL free bus service a boon to city commuters


Ahmed Syahril Zulkeply

While many may not be in the know of the Go-KL free shuttle buses, the service was launched in conjunction with Malaysia's 55th Independence Day in 2012. — TRP pic by Syahirah Roslan

Adjust Font Size:


Abu Talam Abdul Salam, 32, a chef at one of the restaurants in the heart of Kuala Lumpur, finds it convenient to commute from home to his workplace via a bus service called Go-KL.

Interviewed by The Rakyat Post, Abu Talam said he would commute from home to his workplace near Wisma MCA at Jalan Ampang via the free shuttle bus, Go-KL.

“From my home in Pudu, I will walk up to Times Square just to catch the Go-KL green line shuttle bus because it is free.

“Plus, the bus is very comfortable.”

Abu Talam, who is of Bangladesh descent, said apart from Go-KL, he also commuted using public transportation such as Keretapi Tanah Melayu Berhad’s (KTMB) Komuter and the Light Rail Transit (LRT).

“It’s true that most fares are getting expensive now. A salary of RM1,500 is not enough but we can always resort to free shuttle bus service. At least we can save some money,” he said.

While many may not be in the know of the Go-KL free shuttle buses, the service was launched in conjunction with Malaysia’s 55th Independence Day in 2012.

The federal government awarded the free bus service to the people for certain destinations in the downtown area.

Operated by RapidKL, the free shuttle service is aimed at promoting public transportation among the public in a bid to reduce traffic congestion in the city’s Central Business District.

Another Go-KL commuter, 32-year old Razak Kaba agreed that the Go-KL free shuttle bus was one of the best public transportation services there was in the city.

“I frequently take this bus. I found out that those who ride this bus are senior citizens, tourists, youngsters and disabled people.

“In terms of punctuality, sometimes I have to wait for a while to take the the green or purple line due to the traffic.

“For that I can’t give it a five star rating but in terms of cleanlines, it deserves five stars,” said Razak who hails from the Middle East.

Ranita Bunga, 17, said the Go-KL buses made it easier for her to travel to places within Kuala Lumpur’s Golden Triangle.

“If I go to Bukit Bintang, I will take the Go-KL bus.

“Even though it is free, its service is good because at each stop, passengers will be informed of its name just as how it is done on LRT,” she said.

Ranita’s mother, 48-year old Ita Rono said Malaysians were lucky to have a government that provided such services to the public.

“In Indonesia, there are no free buses and the fares are as expensive as what we have here in Kuala Lumpur. However, the people here are fortunate because they are given the choice to have free services like Go-KL.

“In my opinion, Go-KL is very convenient and people just have to wait at the bus stops provided according to the preferred routes,” she said.

Other than that, a local Go-KL commuter, 30-year old Viki Goh, said foreigners were Go-KL’s common passengers.

“Most of Go-KL passengers are foreigners compared with locals. I found that most foreigners frequently used the service but during weekdays there are also some locals who ride by the Go-KL buses,” she said.

The Johorean admitted that she preferred to ride on Go-KL and she was hoping that more routes would be made available in the future.



How do you like the new site

Leave your feedback here.

Have a story worth sharing?

Send us your details here.

Copyright © 2015 The Rakyat Post

Terms of Use ›   Privacy Policy ›   Contact ›