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PUBLISHED: Jun 25, 2016 10:01pm

Local charges while call roaming abroad – using wifi



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KUALA LUMPUR, 24 June 2016: 

With many likely to be travelling abroad soon – for family, pleasure or work – there’s now a really good reason to start looking at some key advantages to be gained while overseas.

As many of us will inevitably need to stay in touch, take note that there’s a way for you make or receive calls while travelling outside Malaysia – and incur only local charges as if you’re still within the country!

This is among the advantages available with wifi calling – a service first introduced in Malaysia by U Mobile Sdn Bhd.

“Customers will be able to make and receive voice calls over a personal or public wifi connection,” said the telco in a statement.

“Hence, every available wifi station in the world will effectively become a U Mobile network tower, expanding the telco’s reach way beyond its current network footprint.”

There are also some major advantages which can be enjoyed immediately within Malaysia with wifi calling.

Chief marketing officer Jasmine Lee explained this service is the perfect solution to voice coverage issues like dropped calls within buildings – especially high-rises and offices – as most such premises today have wifi connectivity.

“With the new service, customers will be able to call and receive calls even in areas of limited network coverage such as basements, indoor or remote areas as long as they are connected to a wifi terminal.”

More importantly, the U Mobile wifi calling means you don’t have to install and use external apps which offer Voice over Internet Protocol (VoIP) calls such as Skype, Viber and WhatsApp,

“Wifi calls are made and received using existing mobile numbers. Apart from that, one may make wifii calls to both mobile numbers as well as landlines. One may also make IDD calls,” noted Lee.

The wifi calling is now available to U Mobile prepaid and postpaid customers at no extra charge – but only if you are using the iPhone 5C, 5S, SE, 6, 6 Plus, 6s and 6s Plus models.

The Apple devices require iOS 9.3 and an update to carrier settings done through the latest iOS update. Since wifi calling is turned off by default, users will need to enable it via “Settings>Phone>WiFi calling”.

U Mobile will also be offering wifi calling to customers with Android phones soon – likely to be when such a feature is rolled out to newer models in this mobile ecosystem.

For full details on how wifi calling works on U Mobile, go to



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