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KUALA LUMPUR, July 31, 2015:
KTM Bhd (KTMB) is planning to introduce free wireless Internet connection (WiFi) onboard for all its passengers on its KL-Padang Besar Electric Train Service (ETS).
Apart from plans to launch a mobile application service for passengers to be able to buy their tickets on-the-go, KTMB is also looking at collaborating with regional and local low-cost airlines flying to the northern region towards improving its ETS connectivity.
President Lt Kol (Rtd) Sarbini Tijan said KTMB would offer door-to-door service to airline passengers commuting to their destinations in order to attract more domestic and international tourists, and to fully utilise its services.
“This is a strategic alliance and a win-win arrangement that we hope to achieve in order to increase ridership and at the same time to jointly promote our services to international passengers across the region.”
The new collaboration could help fill up the off-peak period of the ETS services usually from Monday to Thursday, each week, he added.
“The only way to have more people using our services is to bring in local and foreign tourists to use our ETS services during such periods.”
Sarbini said KTMB would also improve the connectivity between its stations and the local public transport service providers because most of the newly built stations were not connected to the said services.
“We are working with the bus and local taxi operators and even tourist agencies for them to offer their customers a connected service to their destinations.”
Sarbini noted that for the period of July 11-25 since the operation of the ETS to Padang Besar, more than 12,000 ETS tickets for the KL-Padang Besar route were sold, indicating encouraging response.
“There was a high demand for the additional express train services, especially for the Butterworth-KL and Padang Besar-KL routes, and we even received requests to expedite the implementation of the ETS services from KL down south and also from south to north.”
Meanwhile, Sarbini said the train services for the East Coast sector from Gemas to Tumpat which were affected by the major flood last year, would be fully restored by the end of August since the reopening of the sector on July 13.
“Now we are rehabilitating the service for the Kuala Krai-Tumpat sector and the work is expected to be completed by mid-August. We should resume full operation by the end of August or early September.”
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